Communications Officer Academy - Communications Officer:PW:92:T2

Veterans Preference

COMMUNICATIONS OFFICER

Citrus County Sheriff's Office

Starting Pay Rate

$20.06 per hour

Job Type/Hours

Full-time;

12 hour rotating shifts as assigned, weekends and holidays required.

JOB LOCATION:

Emergency Operations Center (EOC), Lecanto, FL

Reports To

Communications Director

Job Summary/Purpose

CCSO is looking for strong candidates with an excellent work history who aspire to become Communications Officers with the Citrus County Sheriff's Office. Communications Officers receive emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS, and fire personnel when necessary. As a Communications Officer you receive full-time CCSO benefits which include medical/dental/vision/life insurance, Florida Retirement System, paid time off, and access to CCSO gym facilities.

*THIS IS FOR ENROLLMENT IN THE COMMUNICATION OFFICER ACADEMY BEGINNING AUGUST 10, 2026*

Essential Job Duties And Responsibilities

• To pass a Criticall assessment test to qualify for the Communications Officer Academy.
• To complete a Call Center Questionnaire and Call Center Observation prior to the start of the academy.
• To complete the Communications Officer Academy program, including:
• Public Safety Telecommunications Program
• Cardiopulmonary resuscitation (CPR)
• Emergency Medical Dispatch (EMD)
• Emergency Police Dispatch (EPD)
• Florida Crime Information Center (FCIC) certification
• To pass the State of Florida 911 Safety Tele-communicator Certification exam
  
  

:

• Proficiency in keyboarding is equivalent to 32 wpm.
• Able to sit and speak for long periods of time.
• Note: All Citrus County Sheriff's Office employees are considered essential emergency workers and are subject to working in any capacity/hours deemed necessary by the Agency during activations, including but not limited to, in-County and out-of-County deployments.
• MINIMUM QUALIFICATIONS:***
• Must be 18 years of age at the start of the academy
• Must have the legal right to work in the United States
• Must have a valid Class E Florida Driver's License
• Must have****
  
  

High school Diploma, GED, or Equivalent certification of competency.

• Must not have been convicted of a felony.
• Must not have used, tried, tasted, experimented or possessed any illegal controlled substances in the last 12 months OR Schedule I or II substance within the last five years at time of the application
  
  

Selection Process Includes

• On-line application
• Criticall assessment test
• Call Center Questionnaire
• Call Center Observation (2 hour minimum)
• Oral Board Review interview
• Background Investigation and Employment Checks
• Truth Verification Exam (CVSA)
• Medical exam and drug screen
  
  

Performance Expectations

Demonstrates polite, helpful and courteous behavior, respecting cultural differences, when interacting with the public and colleagues.

Responds to supervision, guidance and direction in a positive, receptive manner.

Must be appropriately dressed and groomed.

Reports to work promptly and properly prepared.

Acts in a professional man