What are the responsibilities and job description for the Director, Ticket Sales position at Lake County Captains?
Individual Duties:
- Lead the Company ticket sales staff in the sale of all ticket packages and group events.
- Aggressively identify new business development and sales meetings with prospective accounts.
- Maintain a consistent and robust pipeline of prospected accounts.
- Perform daily updates to Company sales database to ensure accurate record-keeping and maintain an accurate database of all sold accounts and current/potential leads.
- Schedule and lead weekly ticket sales meetings, bringing ideas to the staff for discussion.
- Lead the ticket sales department with its in-season and post-season customer service program.
- Identify and present opportunities to grow personal accounts.
- Oversee and coordinate designated Company group “projects”, including developing a written plan to coordinate and deliver a successful year-round program; report on all potential contacts and organizations and weekly updates to the sales staff on the progress made in your category/event.
- Work to execute the renewal and new sales process for ticket packages.
- Exhibit a willingness to attend events outside of normal business hours in an effort to grow personal and departmental business.
- Train team members and properly execute the sales process for booking ticket accounts, including: processing payments, tickets and paperwork.
- Work with General Manager, Food & Beverage to outline and plan for picnic and suite level orders.
Other Duties:
- Lead in various administrative duties related to the ticket sales department, as needed.
- Maintain an extraordinary attention to detail and excellent time management skills, which are an absolute requirement to acceptable job performance.
- Attend and represent the Company at appropriate community events, especially events that will improve ticket sales.
- Along with the ticket sales staff, research ways to improve the ticket sales department.
- Be a leader in customer service for all office and nightly staff.
- Be a leader to all office and nightly staff in “getting the job done.” Remember, the people who work for you will rarely work harder than you.
- Represent the Company in a professional manner.
- Work as the member of a SALES TEAM, and Have Fun!!!
- Perform other duties and responsibilities as determined by the General Manager.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.