What are the responsibilities and job description for the Concessions Staff position at Lake County Captains?
The Lake County Captains are looking to add friendly, dependable individuals to their concession stand staff for the upcoming season. Concession team members play a key role in creating a fun game-day experience by preparing and serving food and beverages while providing excellent customer service. Ideal candidates are energetic, team-oriented, and able to work efficiently in a fast-paced environment. The Lake County Captains are a Minor League Baseball team in Eastlake, Ohio, that plays in the Midwest League as the High-A affiliate of the Cleveland Guardians.
Food & Beverage Service Duties
Food & Beverage Service Duties
- Participates in set-up of stand, arranges inventory, notifies Stand Leader of any inventory deficiency or shortages
- Greets guests approaching stand
- Acquaints guests with items for sale and uses suggestive selling techniques
- Serves food and beverage items in correct proportions, following proper sanitation guidelines
- Serves alcoholic beverages responsibly, requests identification, adheres to all company alcohol service policies and procedures.
- Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
- Records all waste.
Cashier Duties (if applicable)
- Properly records all transactions via the point of sale system and informs guests of the amounts owed.
- Accurately select correct items for POS transactions
- 18 Years old preferred
Miscellaneous Duties
- Perform any other duties as assigned
- Shows flexibility by rotating to other stands when necessary.
KNOWLEDGE, SKILLS & ABILITIES
- Excellent guest service skills
- Ability to complete required pre-employment sanitation and alcohol service training
- Basic math skills; ability to accurately account for cash and inventory.
- Effective communication skills; ability to communicate with guests and receive orders.
- Ability to work effectively with others
- Ability to work in fast-paced environment
PHYSICAL REQUIREMENTS
- Constant standing, walking, bending, reaching and repetitive motions.
- Ability to remain stationary for entire length of shift
- Ability to perform normal lifting of stock up to 35 pounds.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.