Dental office receptionist/Dental assistant

Overview
Join our dynamic dental team as a Dental Office Receptionist and Dental Assistant, where your energy and dedication will help create a welcoming environment for patients while supporting efficient clinic operations. This role offers an exciting opportunity to blend front desk responsibilities with clinical support, ensuring smooth patient experiences from check-in to treatment completion. You’ll be instrumental in managing patient interactions, scheduling appointments, and assisting with dental procedures, all while maintaining the highest standards of confidentiality and professionalism.

Responsibilities

• Greet patients warmly, verify insurance coverage, and handle patient check-in and check-out processes with excellent phone etiquette and customer service skills.
• Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix, coordinating with clinical staff to optimize daily workflows.
• Verify insurance benefits, process claims, and perform medical collection activities in compliance with HIPAA regulations and insurance guidelines.
• Assist dentists during procedures by preparing instruments, taking x-rays, and ensuring patient comfort throughout treatments.
• Maintain accurate dental records, update electronic health records (EHR systems) like Meditech or eClinicalWorks, and review documentation for completeness and accuracy.
• Manage multi-line phone systems, handle appointment rescheduling, and respond promptly to patient inquiries via phone or email.
• Support administrative tasks such as filing medical records, managing office supplies, and performing data entry with proficiency in Microsoft Office and 10-key typing.
• Ensure compliance with HIPAA standards by safeguarding patient information during documentation review and data handling.
• Assist in billing processes including medical coding (CPT, ICD-9/10), insurance verification, and follow-up on unpaid accounts to support revenue cycle management.

Experience

• Prior experience working in a dental clinic or medical office environment is highly preferred; familiarity with dental terminology and clinical procedures is a plus.
• Demonstrated proficiency in EMR systems such as Eaglesoft, Dentrix, or similar platforms like Athenahealth or Carestream is essential.
• Strong knowledge of medical billing, coding (ICD-10/ICD-9), insurance verification, and medical collection procedures.
• Excellent computer skills including Microsoft Office Suite (Word, Excel), along with experience using dental practice management software like Eaglesoft or Dentrix.
• Bilingual abilities are advantageous to serve diverse patient populations effectively.
• Proven ability to handle administrative support tasks such as filing, documentation review, appointment scheduling, and front desk operations efficiently.
• Exceptional customer service skills combined with professional phone etiquette to foster positive patient relationships. Join us to be part of a vibrant team dedicated to delivering exceptional dental care while supporting each other’s growth! We are committed to providing a positive work environment where your skills can shine and your contributions make a real difference in patients’ lives.

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Benefits:

• Dental insurance
• Paid time off

Work Location: In person

Salary : $15 - $22