Assessment & Referral Technician 3pm-3:30am (Nights)

JOIN OUR TEAM AS A Assessment & Referral Technician (Nights)

$800.00 sign-on bonus generous shift differentials

Nights – 3pm – 3:30am (Friday, Saturday, & Sunday)

Your Work Matters How will you make a difference?

Are you an empathetic and dedicated professional seeking to positively impact the mental well-being of individuals? Your opportunity awaits at Lake Behavioral Hospital!

The A&R Technician is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assist the A&R Clinicians, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information. Work to ensure smooth transition into the admission process. Assist in monitoring to assure the safety of the patient.

If you are passionate about mental health care and ready to make a meaningful difference in patient's lives, join us at LBH. You will be a crucial member of our dynamic and compassionate healthcare team, where your dedication as an Assessment & Referral Technician will positively impact the overall treatment experience for our diverse patient population.

• Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment.
• Process all requests for information and external referrals.
• Completes pre-certifications as needed.
• Assist in arranging for admission of patients, including alerting the business office staff to Begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Case Manager.
• Determine what Releases of Information are needed, and process them accordingly, per policy.
• Assist in obtaining needed records and information.
• Assist in maintaining all statistics; provide support to the Outcome Study, and other data.
• Maintains good communication with the Utilization Review, Business Office, and other staff.
• Maintains log of received calls and disposition of the calls, and other informational tools.

Your Experience Matters What we’re looking for:

• Education & Education:  Bachelor’s Degree preferred.  
• Experience: One year of related experience working in a hospital intake department or business office, preferred
• Additional Skill Requirements:  May be required to work overtime and flexible hours

Your Care Matters What we provide for our team:

• 401(k) matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid holidays
• Shift Differential Pay
• Cafeteria on site discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Lake Behavioral Hospital.

Compensation:

This is a full-time role, and the expected compensation range is $18.00 - $23.00 hourly with a $800.00 sign-on bonus. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Assessment & Referral Technician!

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Discover a fulfilling career at Lake Behavioral Hospital (LBH)!

We are a 161-bed acute care facility in Waukegan, IL, providing mental health treatment to the community and Illinois since 2018. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of adolescents, adults, and their families. We provide specialized inpatient programs and outpatient services proven to decrease symptoms of mental illness, and we are committed to helping people live healthier lives. Our compassionate and experienced team of psychiatrists, licensed therapists, nurses, and support staff are here to create an atmosphere of health, hope, and healing.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Lake Behavioral Hospital.

• To learn more about LBH, visit us at: https://www.lakebehavioralhospital.com/

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

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At Lake Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Salary : $17 - $23