What are the responsibilities and job description for the Mobile Service Coordinator (239) position at LAKE AUTO GROUP?
Mobile Service Coordinator
Are you passionate about delivering exceptional customer service? Great communication and phone skills? Lake Auto Group, is hiring a Mobile Service Coordinator for our growing mobile service program. If you thrive in a fast paced, customer-focused environment, this role is a fantastic opportunity to advance your career!
Responsibilities
- Schedule and Coordinate Mobile Service Appointments: Arrange appointments for local customers and businesses requesting Mobile Services, ensuring efficient scheduling and route optimization
- Serve as the primary point of contact for Mobile Service customers, providing clear and helpful communication throughout the service process
- Accurate Service Documentation: Document all repairs, services, and customer interactions accurately and promptly
- Dispatching our Mobile Service Techs to complete qualified recalls, repairs and maintenance
- Follow-Up and Customers: Conduct follow-up calls to ensure customer satisfaction and encourage repeat business
No Late Nights and No Weekends and we offer a Full Benefits package!
Qualifications:Qualifications:
- Customer Service Skills: Outstanding communication skills and a customer-first attitude
- Organizational Skills and able to work both independently and with the team.
- Phone skills and computer knowledge
- Valid Driver's License: Required for occasional support in mobile operations
Salary : $40,000 - $50,000