What are the responsibilities and job description for the Office Manager / Medical Office Coordinator position at Lake Area Physical Therapy and Aquatics?
Lake Area Physical Therapy & Aquatics
Lake Area Physical Therapy & Aquatics is seeking a reliable, organized, and patient-focused Office Manager / Medical Office Coordinator to support daily front office operations and ensure an exceptional experience for our patients.
Key Responsibilities
- Manage patient scheduling and maintain an efficient appointment calendar
- Collect patient co-pays and coinsurance and assist with front desk financial processes
- Verify patient insurance benefits and obtain required authorizations prior to treatment
- Maintain and update patient records and authorizations with strong attention to detail
- Order and manage office and clinical supplies to support daily operations
- Provide friendly, professional customer service to patients and families
- Coordinate with therapists and staff to ensure smooth clinic workflow
Qualifications
- Medical office experience preferred
- Strong organizational and multitasking skills
- Attention to detail and accuracy in documentation
- Ability to communicate professionally with patients, staff, and insurance providers
- Comfortable working in a fast-paced healthcare environment
Why Join Lake Area Physical Therapy & Aquatics
- Supportive and collaborative team environment
- Opportunity to work in a patient-centered healthcare setting
- Meaningful work helping patients recover and regain mobility