Room Inspector

The La Quinta and Hawthorn Extended Stay by Wyndham Mount Laurel/Moorestown, a part of Lahn Hospitality and Amusement Group, is seeking a part-time Rooms Inspector for its dual branded hotel.

About Wyndham & Dual Branded Mt. Laurel Location

• Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
• The LaQuinta and Hawthorn Extended Stay property is a select service hotel complete with 125 rooms, an indoor swimming pool, exercise gym, a meeting space, and limited food service including breakfast buffet.

Position Description

We are looking for an exceptional operations professional to join our Dual Branded LaQuinta and Hawthorn Extended Stay Mount Laurel/Moorestown!

As a key member of the property leadership team, the Rooms Inspector has influence and accountability for the day-to-day operations of the hotel. Reporting to the Housekeeping Manager, the Rooms Inspector will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.

Job Responsibilities

• Inspect cleaned guest rooms to ensure they meet hotel cleanliness, presentation, and brand standards before releasing them for guest occupancy.
• Open the housekeeping shift by preparing work areas, reviewing occupancy reports, and organizing daily operations.
• Prepare and distribute daily room attendant assignments based on occupancy, arrivals, departures, and staffing levels.
• Verify that bathrooms, bedrooms, and all guest room areas are clean, sanitized, and properly arranged.
• Ensure all guest room amenities (toiletries, towels, linens, coffee supplies, etc.) are fully stocked and replenished.
• Check that furniture, fixtures, appliances, lighting, HVAC systems, televisions, and other equipment are in good working order.
• Identify and report maintenance issues, damages, and safety hazards to the appropriate department for prompt resolution.
• Confirm beds are properly made and linens are clean, fresh, and presented according to hotel standards.
• Ensure rooms are odorfree, wellpresented, and ready for guest arrival.
• Reinspect rooms after deficiencies have been corrected to verify compliance with quality standards.
• Update room status accurately in the hotel's property management system and maintain inspection records.
• Coordinate with the Housekeeping, Front Office, and Maintenance departments to ensure timely room readiness.
• Monitor compliance with housekeeping procedures, hotel policies, and health and safety regulations.
• Assist in training and coaching room attendants on cleaning techniques, productivity, and quality expectations.
• Follow lostandfound procedures and ensure guest property is handled in accordance with hotel policy.
• Report shortages of linens, guest amenities, cleaning supplies, and equipment to housekeeping management.
• Respond promptly to urgent room requests, VIP room preparations, and special guest requirements.
• Perform inspections of public areas and assist with housekeeping operations as needed.
• Support departmental goals by maintaining high cleanliness standards and contributing to positive guest satisfaction scores.
• Maintain a professional appearance and provide courteous, respectful service to guests and fellow team members.
• Clean guest rooms as needed to support daily operations, including during high occupancy periods, staffing shortages, or when directed by management.
• Perform any other duties, assignments, or tasks as directed by the Housekeeping Manager, Executive Housekeeper, or other members of hotel management to support the efficient operation of the department.

Requirements

• At least 1 year of progressive experience in a Rooms or F&B department Hotel; or a 4year college degree and at least 1 to 2 years' experience in a Rooms or F&B department at a hotel; or a 2year college degree and at least 2 years of experience in a Rooms or F&B department at a hotel.
• Previous supervisory experience required.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful highpressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must be able to assimilate complex information data etc. from disparate sources and consider adjusting or modifying to meet the needs constraints.
• Must be effective at listening to understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
• Bilingual (Spanish and English) a plus but not required.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must be able to convey information and ideas clearly.

Benefits

• NJ Sick Leave
• Employee Discount

Rate: $19/hr

If you are interested in becoming a leader in the hospitality industry, Lahn Hospitality & Amusement group is the company for you.

About Lahn Hospitality & Amusement Group

Lahn Hospitality Group is a growing family-owned company comprised of a variety of hospitality businesses including amusement parks, a hotel, restaurants, bars, golf courses and more. Since 1997, The Funplex has owned and operated an amusement park company with two locations along the East Coast. The parks are a combination of family-friendly and thrill amusement rides, waterparks, bowling centers, and arcades. In December 2021, Lahn Hospitality Group purchased The Legacy Club in Cherry Hill, NJ, a country club with a prestigious golf course and membership. The club underwent significant renovation including a new restaurant, atrium event facility, and much more. In the fall of 2023 LHAG opened its first dual branded hotel, La Quinta and Hawthorn Suites, complete with 125 rooms and the first in the area to combine two different Wyndham brands.