What are the responsibilities and job description for the Social Services Assistant position at Laguna Hills Health and Rehabilitation Center?
POSITION SUMMARY
The purpose of your job position is to assist in the implementation and evaluation of the social services programs as they meet the needs of resident care plans in accordance with current federal, state and local standards that govern the facility, and as assigned by the Director of Social Services.
The Social Services Assistant will treat each resident fairly, kindly, and show them dignity and respect. They will knock on the resident’s door before entering. They will greet them upon entering their room. They will refer to each resident by their name. They will communicate clearly, empathetically, and effectively when speaking to residents, family members, visitors, all staff and governmental agencies. They will work cooperatively with all departments and multidisciplinary teams. They will demonstrate patience, initiative and willingness to assist residents that may be difficult. They will relate all pertinent information concerning a resident’s condition to a charge nurse when required. They will be committed to always doing the right thing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assisting Director of Social Services
Making phone calls to set up transportation or doctor appointments for residents
Providing residents and family Medicare/Medicaid and financial information when requested
Maintaining accurate social service progress notes
Updating the social services directory
Obtaining information from community social health and welfare agencies in order to meet the resident’s needs
Planning and organizing time and duties to efficiently maintain caseload
Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately
Protecting each residents file and data with confidentially per HIPAA standards
Abiding with all facility policies and procedures including not disclosing user ID codes and passwords
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies these are the only duties you will be required to perform as directed by management. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
REQUIREMENTS
Education / Licensure
High School diploma or GED
Social Services designee preferred
Qualifications / Experience
Previous experience in skilled nursing preferred
Must be able to read, write, speak, and understand the English language
Working Conditions
May encounter frequent interruptions
May be involved with residents, family and government agencies
May be requested to work beyond scheduled working hours at times
May be exposed to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses
Physical Requirements
Must be able to move intermittently throughout the day
Must be able to push, pull, move and or lift up to 25 lbs. to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 15 feet
Ability to read fine print