What are the responsibilities and job description for the Sales and Marketing Assistant position at Laguna Estates Senior Living?
Why You Should Work With Us:
As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 5th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.
Perks and Benefits*:
- Earn up to 1% wage increase every Quarter
- Sinceri Senior Living Discount Marketplace
- Employee Referral Bonus of $1,000
- Access to earned wages prior to payday
- Generous PTO Plan
- Career Development
- An employee engaged scheduling system
- Length of Service Bonus Program
- Affordable Medical, Dental, Vision, Supplemental Benefits
- 401K Retirement Plan
Oh, and did we mention an amazing Team Environment?
*Some benefits may vary depending on position and employment status
Purpose:
To work effectively with residents and families to ensure a smooth transition during move-in into the community. To enhance census development and increase private pay referral base.
Minimum Eligibility Requirements:
- Direct sales experience with demonstrated results.
- Experience in a retirement, nursing home, or assisted living industry.
- Organized team player with the ability to multi-task in a team environment.
- Proven skills to work independently. Be self motivated and goal-directed.
- Excellent interpersonal skills.
- Excellent written communication skills.
- Must be capable of maintaining regular, reliable attendance.
- Computer literacy.
Essential Functions:
- Provide tours and education to visitors as a back-up to the community resource director.
- Assist in lead management and follow-up.
- Coordinate move-in with resident and or family by ensuring the room is ready and paperwork is completed accordingly.
- Communicate move-in info to staff electronically (i.e. COVR, email) and postings.
- Coordinate with nursing staff to ensure timely assessments.
- Prepare reports as required.
- Monitor and evaluate customer satisfaction. Share results with the Administrator and staff. Work as part of the team to develop appropriate plans to continually improve satisfaction levels.
- Serve as a member of the marketing team whose purpose is to improve occupancy and enhance resident and community relations. Attend weekly meetings; assist in implementation of quarterly marketing plan, monitor budgets and track results.
- Assist with follow up activities as assigned.
Assist Customer Service
- Assist the Administrator in ensuring that all employees are providing excellent customer service to internal and external customers.
Other
- Follow & communicate company policies and procedures.
