What are the responsibilities and job description for the Guest Service Representative - Front Desk - TownePlace Suites, Wareham, MA position at Lafrance Hospitality?
TownePlace Suites by Marriott hotel located in Wareham, MA located at 50 Rosebrook Place is looking for Full-Time Guest Services Representative - Front Desk Attendant.
We want you to join our team at the TownePlace Suites as a Front Desk Attendant!
At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.
If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.
Refer a friend once you join and earn up to $500!!!
Pay: $16 - $18 Per Hour
Shifts: 3pm-11pm Primarily, Must have weekend availability
Responsibilities:
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
- Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, receptionist, administrative
- Customer Service Experience
- Hotel Experience is a plus but NOT required
- Attention to detail
- Reliability
- DailyPay - Get Paid Any Day !
- 401K Matching
- Brand Wide Travel Discounts
- Company Wide Travel Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
Salary : $16 - $18