What are the responsibilities and job description for the Salon Receptionist position at Lady Jane's Haircuts for Men?
Salon Receptionist
We are seeking a friendly, organized, and customer-focused Salon Receptionist to be the first point of contact for clients visiting our salon or inquiring about our beauty services. In this role, you will play a key part in creating a welcoming atmosphere while ensuring smooth daily operations at the front desk.
Key Responsibilities
- Greet clients warmly upon arrival and provide excellent customer service
- Answer inquiries about services via phone, email, and in person
- Schedule, book, and confirm appointments efficiently
- Manage walk-ins and coordinate appointments based on availability
- Process transactions (cash and credit cards) and issue receipts
- Inform clients about new services, promotions, and discounts
Requirements
- Proven experience as a Salon Receptionist, Front Desk Representative, or similar role
- Strong communication skills (in-person, phone, and email) with a customer-first mindset
- Excellent organizational and record-keeping abilities
- Ability to stay calm, professional, and efficient during busy or high-pressure periods
- Availability to work evenings and at least one weekend day
What We’re Looking For
- A positive attitude and polished presentation
- Strong multitasking skills
- A team player who enjoys building relationships with clients
Why Join Us?
You’ll be part of a welcoming environment where your role directly contributes to client satisfaction and the overall success of the salon.
Job Types: Full-time, Part-time
Work Location: In person