Golf Cart Field Tech

GOLF CART FIELD TECHNICIAN

Ladd’s Turf, Golf & Utility – Memphis, TN

Position Overview

Ladd’s Turf, Golf & Utility is seeking a Golf Cart Field Technician to join our Service Department. This position is responsible for diagnosing, repairing, maintaining, and servicing golf carts and utility vehicles at customer locations

The ideal candidate is a dependable, self-motivated technician who takes pride in quality workmanship, communicates professionally with customers, and can work independently in the field.

Key Responsibilities

• Diagnose and repair golf carts and utility vehicles in the field.
• Perform electrical, mechanical, and drivetrain troubleshooting.
• Service and repair gasoline and electric golf carts.
• Perform preventative maintenance and scheduled service.
• Diagnose and repair charging systems, batteries, motors, controllers, wiring, and electrical components.
• Perform brake, steering, suspension, tire, and other mechanical repairs.
• Install accessories, attachments, and customer-requested equipment.
• Accurately document repairs, parts used, labor performed, and diagnostic findings on service work orders.
• Communicate with the Golf Service Advisor regarding repair status, additional work needed, parts requirements, and completion times.
• Communicate professionally with customers when working at their locations.
• Maintain a clean, organized, and safe service vehicle and work area.
• Maintain required tools, equipment, and inventory.
• Complete service calls efficiently while maintaining a high standard of workmanship.
• Follow manufacturer service procedures and company safety policies.
• Participate in manufacturer training and continue developing technical skills.
• Assist other technicians and the Service Department when needed.

Qualifications

• Previous experience working on golf carts, utility vehicles, automotive, powersports, or similar equipment preferred.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and understand wiring diagrams and technical service information.
• Ability to diagnose problems and determine the appropriate repair.
• Valid driver’s license and acceptable driving record.
• Ability to work independently with limited supervision.
• Strong organizational and communication skills.
• Professional appearance and customer-service attitude.
• Must be dependable and able to manage multiple service calls and priorities.
• Must be able to use a smartphone, tablet, computer, and electronic service systems.

Preferred Experience

Experience with brands such as:

• Club Car
• E-Z-GO
• Cushman
• Denago
• Other golf carts and utility vehicles

Manufacturer certifications or formal technical training are a plus.

Physical Requirements

• Ability to lift and move parts and equipment.
• Ability to stand, walk, bend, kneel, and work in various positions for extended periods.
• Ability to safely operate tools and shop equipment.
• Ability to work outdoors in varying weather conditions.
• Ability to safely load, unload, and transport equipment when required.

What We Expect

The Golf Cart Field Technician represents Ladd’s directly in front of our customers. We expect every technician to:

• Show up prepared and on time.
• Take ownership of the repair from diagnosis through completion.
• Communicate problems before they become delays.
• Document work accurately.
• Treat customers and their equipment with respect.
• Complete repairs correctly the first time whenever possible.
• Keep the service vehicle, tools, and work area organized.
• Work safely and follow established procedures.

Position Structure

Reports To: Mobile Service Advisor / Service Manager

Primary Responsibility: Field service and repair of golf carts and utility vehicles.

Work Location: Customer locations throughout the assigned service territory, with support from the Ladd’s Memphis Service Department.

Why Join Ladd’s?

Ladd’s Turf, Golf & Utility is committed to providing our customers with dependable equipment and exceptional service. Our Service Department is growing, and this position provides an opportunity for a technician to become an important part of a professional service team.

If you are a skilled technician who enjoys troubleshooting, working independently, and taking care of customers, we want to hear from you.

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $17 - $25