Full-time Medical Secretary

FULL-TIME DERMATOLOGY MEDICAL SECRETARY– Starting at $18.50 per hour

At Lackawanna Valley Dermatology Associates, we provide excellent dermatological care to Northeast PA! Our growing Practice has two state-of-the-art offices located in Scranton and Kingston, PA. We provide our patients with the finest care in general dermatology, pediatric dermatology, cosmetic dermatology, Mohs skin cancer surgery, and laser treatments.

We are seeking a Medical Secretary to join our team! Successful candidates will be friendly, collaborative team players who enjoy working in a fast-paced environment.

** While the majority of your days will be in our Kingston location, applicants must be able to travel to and work in our Scranton location when needed. **

Job Summary

This is an on-site position. Your typical day will include greeting and registering patients, answering phones and assisting patients on the phone, scheduling, and all aspects of the front desk. Office hours are Monday-Friday, 7:30 a.m. – 4:00 p.m.

Essential Functions

· Check-In Duties:

o Greet patients and enter registration information into the computer

o Call for referral or insurance information if required

o Ensure patient chart is updated as arrived/waiting

o Enter referrals sent to the office into the computer

o Ensure patients are kept informed of how the doctors are running upon check in and as necessary

o Enter patient no-shows in the computer and manage no-show/cancel triage

· Check-Out Duties:

o Check out patients, collect payments and process all charges, inform patients when we are or are not submitting charges to their insurance company

o Balance out every day

o Provide appointment for return visit

o Inspect specimen bottles to be sure specimens are in them, make sure patient names are legible and send specimens to the correct laboratory

o Review clinical staffing notes for accuracy before entering a charge. Ensure correct office charge/CPT coding is correct (route note to correct staff for any changes).

· Telephone Position Duties

o Answer telephones, schedule appointments, take message and/or direct calls to proper staff member of physician, provide biopsy test results

o Handle all RX refills and/or prior authorization for medication

o Take telephones on/off answering service everyday

o Handle messages left with answering service

o Make appointments for patients with other physicians

· Miscellaneous duties as assigned

Qualifications

· High School Diploma or equivalent required

· Minimum one year experience in medical practice or professional medical setting preferred

Knowledge, Skills & Abilities

· Ability to work in a fast-paced environment

· Excellent verbal and written communication skills

· Thorough understanding of, or ability to quickly learn, the office equipment, computer and healthcare EMR, and related protocols used in the practice

· Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.

· Empathy and compassion when interacting with patients

· Excellent organizational skills and attention to detail

· Excellent time management skills

· Active listening and problem-solving skills

Licenses & Certifications

· N/A

Excellent benefit package included.

• Medical Insurance that starts day one!
• Vision Insurance that starts day one!
• Dental Insurance that starts first of the month after hire date!
• 401(k) with match
• Life insurance
• Disability insurance
• Paid time off
• Paid on the job training
• Employee assistance program
• Employee discount
• Uniform allowance
• Free parking

LVDA is a Drug Free company. This posting is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Application Question(s):

• Are you willing to travel to and work in the Scranton location when needed?

Work Location: In person

Salary : $19