Laboratory Operations Manager - Southwest Region

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! You are made of leadership material. You have proven people skills, an eye for the big picture, and the drive to succeed. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. As an integral leader within the Anatomic Pathology (AP) division, the Laboratory Operations Manager will drive business unit success by owning financial performance and delivering on key growth targets — including Net Revenue, Cost of Service, and EBITDA. This role is pivotal in shaping and executing high-impact operational strategies, building agile staffing plans, and fostering effective leadership to ensure alignment with AP's broader mission and long-term objectives. It’s a dynamic opportunity to turn strategic vision into measurable results. Supervisory Responsibilities: Oversees day-to-day operations and performance across up to five multi-state practices, ensuring efficiency, service quality, and alignment with organizational goals. Leads and develops high-performing cross-functional teams, overseeing recruitment, training, conflict resolution, and performance management in collaboration with HR. Facilitates regular staff and physician meetings and ensures compliance with required trainings. Develops, implements, and maintains operational policies and procedures to drive consistency, compliance, and efficiency. Duties & Responsibilities: Partners with senior management and physician leadership to develop and execute strategic business plans aligned with long-term goals. Oversees financial performance, including budgeting, expense analysis, staffing optimization, and revenue cycle metrics such as AR, DSO, and bad debt. Implements and monitors QA and productivity standards while ensuring compliance with all regulatory, accreditation, and safety requirements (CAP, CLIA, HIPAA, OSHA, etc.). Leads marketing initiatives, fosters client relationships, and supports practice growth through Triad and At-Risk calls to enhance market positioning. Collaborates with corporate departments (Billing, IT, Sales, etc.) to resolve operational issues and support integrated practice success. Manages procurement processes, ensures equipment maintenance, and oversees compliance with centralized purchasing protocols. Prepares, analyzes, and submits timely operational and financial reports to support data-driven decisions. Leads change management and expansion efforts, including new test launches, environmental compliance, and facility upgrades. Education and Experience: Prior managerial experience in laboratory administration and/or healthcare administration. Bachelor’s degree in Healthcare Administration, Business Administration, or a related field of study. MBA or MHA preferred. Licensure and Certifications: Adherence to CAP, CLIA, HIPAA, Safety, EPA and OSHA Regulations. Knowledge, Skills, and Abilities: Knowledge of CAP: College of American Pathologists, healthcare administration and policies and operating procedures. Knowledge of P&L management, fiscal management systems and techniques. Knowledge of human resource management practices including supervision and staff development. Knowledge of governmental regulations and reimbursement requirements. Knowledge of information and billing systems. Scheduled Weekly Hours: 40 Work Shift: 1st Shift (United States of America) Job Category: Laboratory Operations Company: Laboratory Medicine Consultants LTD Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Sonic Healthcare USA Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year. Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US- based employees, 330 Pathologists and serving over 30 million patients per year. Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community-based testing services to provide outstanding quality and service to the doctors and patients that they serve. For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.