CAREER COORDINATOR MOBILE CAREER COACH - 10062026-81545

Job Information

State of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF LABOR & WORKFORCE DEVELOPMENT, MAURY COUNTY

For more information, visit the link below:
https://www.tn.gov/workforce/careers.html

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree in human services, Social Work, Business Administration, or a related field; or equivalent work experience. A minimum of 2 years of experience in a role involving direct public engagement, customer service, or workforce development.

Substitution of Experience for Education: Experience in a customer service-related field such as, social service, community development, and retail customer service may be substituted on a year for year basis.

Necessary Special Qualifications: Possession of a valid motor vehicle driver's license

Overview

Responsible for specific program areas including: SNAP Employment & Training (E&T), RESEA (Reemployment Services and Eligibility Assessment), H-2A Housing Inspection, Wagner-Peyser via a Mobile Career Coach to support statewide workforce initiatives through direct service delivery, program administration, outreach, compliance, and partnership coordination. Positions require flexibility, mobility, and able to drive and operate a 27 ft or 34 ft truck/RV type vehicle.

Responsibilities

• This position is responsible for working varied hours (morning or evening) for events including occasional weekends
• Mandatory travel throughout Regions of Tennessee
• Possibility of being deployed under the direction of the Commissioner or Governor during natural disasters

Competencies (KSA's)

Competencies:

• Customer Focus
• Collaborates
• Tech Savvy
• Communicates Effectively
• Drives Results

Knowledges:

• Law and Government
• Personnel and Human Resources
• Information Technology
• Customer and Personal Service
• Administration and Management

Skills:

• Active Learning and Listening
• Service Orientation
• Complex Problem Solving
• Coordination
• Critical Thinking

Abilities:

• Written Comprehension
• Deductive Reasoning
• Inductive Reasoning
• Problem Sensitivity
• Information Ordering

Tools & Equipment

• Personal Desk/Laptop
• Cellular Phone
• Printer
• Portable Monitor
• Portable Scanner

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.