Account Coordinator

Are you a people person who enjoys helping customers and thrives in a fast paced environment? If so, we are seeking an Account Coordinator to join our Sales Team.

As the first point of contact for our customers, you'll play an important role in delivering an exceptional customer experience while helping qualify sales opportunities and supporting our Account Representatives. If you're organized, outgoing, and enjoy working with people, we'd love to hear from you.

Hours 8-4:30pm, Monday through Friday

Project position starting in August through December

What you'll do

• Serve as first point of contact for customer inquiries via phone, email and live chat.
• Qualify incoming leads by gathering project details and identifying customer needs.
• Meet key performance metrics related to response times, customer engagement, call activity and sales conversion.
• Build strong relationships with customers through proactive follow up and outstanding service.
• Learn our products and services to confidently assist customers.
• Provide facility tours for local customers
• Assist with additional projects and team initiatives as needed.

What we're looking for

• Associate or bachelor's degree preferred
• Customer service or sales experience in retail, office or similar customer facing enviornments.
• Friendly, positive, team-oriented attitude
• excellent verbal and written communication skills
• strong organizational skills and attend to detail
• Proficiency with Microsoft Office
• Experience using CRM software such as HubSpot is a plus.
• Ability to multi-task.

Labor Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.

Thank you!