Generator Service Manager

In-Training Service Manager
Location: Lake City, FL
Company: Labor Finders of Lake City (On behalf of our client)
Job Type: Full-Time

Position Overview:
Our client is seeking a motivated and qualified individual to join their growing service business in Lake City, FL. This is a structured 12–18 month training program designed to transition the right candidate into the role of Service Manager.

The ideal candidate will be:

• Energetic and detail-oriented

• An excellent communicator

• Highly organized with strong planning skills

• Capable of managing daily service operations in a fast-paced environment

Key Responsibilities:
The selected candidate will work closely with both customers and service technicians. Responsibilities include, but are not limited to:

• Serve as the primary point of contact for customers with maintenance and service needs

• Provide technical phone support to customers and field technicians

• Monitor generator fleet daily to assess service and maintenance requirements

• Schedule, prioritize, and route maintenance and service calls

• Communicate daily with customers regarding service timelines and updates

• Maintain a clean and organized parts storeroom

• Order and manage inventory of parts and supplies

• Ensure service activities are billed correctly and warranty claims are submitted promptly

• Analyze efficiency and profitability of service operations; recommend improvements

• Coach and assist in training maintenance and service technicians

• Maintain accurate service documentation and records

• Oversee maintenance of company vehicles

Qualifications & Requirements:

• Valid driver’s license (Required)

• Work authorization in the U.S. (Required)

• Reside within 30 miles of Lake City, FL (Required)

• Strong communication skills with a customer-first approach

• Proficiency in Microsoft Excel and Microsoft 365; familiarity with Field Edge or Service Fusion software is a plus

• Previous experience in service management, scheduling, or technical customer support

• Mechanical aptitude and willingness to learn generator troubleshooting and repair

• Electrical troubleshooting experience is a plus

• Ability to manage high call volumes during hurricane season

• Willingness to obtain and maintain certifications (experience with Generac, Briggs & Stratton, Kohler, or Cummins generators is a plus)

Benefits:

• Health Insurance

• Paid Vacation

• Direct Deposit Payroll

• 401(k) – Traditional and Roth options

Schedule:

• Full-Time (Monday – Friday)

• 8-Hour Shift

• Weekend availability as needed

Location & Contact:
Labor Finders of Lake City
1037 W. US Highway 90, Suite 120
Lake City, FL 32055
Office: (386) 758-2330

Apply today to join a dynamic and fast-growing team with long-term career potential.

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