What are the responsibilities and job description for the Rehab Services Receptionist - Full Time Parsons position at Labette Health?
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13661707
### Category:
Rehabilitation services
### Department:
Rehabilitation Services
### Description:
**Rehab Services Receptionist**
Labette Health is seeking a friendly, organized, and customer-focused
Receptionist to join our Rehabilitation team. This position serves as an
important first point of contact for patients and families while
supporting therapists and clinical staff in providing an efficient,
welcoming, and professional environment.
**Summary**
The Rehab Receptionist is responsible for front desk operations within
the Rehabilitation Services, including greeting patients, scheduling and
registering therapy services, verifying insurance information, managing
patient records, processing payments, and coordinating communication
between patients, clinical staff, and physicians. The receptionist helps
ensure smooth administrative operations while providing excellent
customer service and maintaining patient confidentiality.
**Essential Duties and Responsibilities**
**Qualifications**
information, please see: https://www.kansasworks.com/jobs/13661707
### Category:
Rehabilitation services
### Department:
Rehabilitation Services
### Description:
**Rehab Services Receptionist**
Labette Health is seeking a friendly, organized, and customer-focused
Receptionist to join our Rehabilitation team. This position serves as an
important first point of contact for patients and families while
supporting therapists and clinical staff in providing an efficient,
welcoming, and professional environment.
**Summary**
The Rehab Receptionist is responsible for front desk operations within
the Rehabilitation Services, including greeting patients, scheduling and
registering therapy services, verifying insurance information, managing
patient records, processing payments, and coordinating communication
between patients, clinical staff, and physicians. The receptionist helps
ensure smooth administrative operations while providing excellent
customer service and maintaining patient confidentiality.
**Essential Duties and Responsibilities**
- Greet patients, families, and visitors in a professional and
- Schedule and register patients for therapy services
- Answer and appropriately route calls using a multi-line phone system
- Verify insurance benefits and assist with obtaining prior
- Collect co-pays and provide patients with appropriate financial
- Maintain accurate patient records in compliance with HIPAA and
- Track cancellations and no-shows and follow up as appropriate
- Assist therapists with retrieving documentation and managing patient
- Prepare, scan, and file patient forms and documentation
- Coordinate communication between patients, therapists, physicians,
- Maintain office supplies and a clean, organized front desk area
- Participate in routine safety checks and help maintain a safe
- Provide responsive, compassionate customer service to patients and
**Qualifications**
- High school diploma or equivalent required; Associates degree
- One year of experience in a healthcare or medical office setting
- Proficiency with Microsoft Office Suite, including Word, Excel, and
- Experience with EHR systems such as Meditech, OptimisPT, or similar
- Strong organizational, communication, and customer service skills
- Ability to manage multiple tasks and priorities in a fast-paced
- Ability to handle sensitive patient information with confidentiality
- Strong attention to detail and accuracy
- Ability to work effectively as part of a healthcare team