What are the responsibilities and job description for the ER Registration- Full Time Nights Parsons position at Labette Health?
Category:
Business office
Department:
Business Office
Description:
Full Time Opportunity Sunday-Thursday 11pm-7am
Job Summary: PBX/Registration Specialist is responsible for managing both the patient registration process and the PBX phone system.
Duties include:
- Greet patients and visitors in a professional, friendly manner.
- Collect and verify personal, demographic, insurance, and medical information for patient registration.
- Ensure that all required consent forms, insurance verification, and financial responsibility forms are completed.
- Communicate with patients regarding billing, payment policies, and other relevant information as needed.
- Answer incoming calls to the hospital's main PBX system promptly and professionally.
- Direct calls to the appropriate departments, staff members, or medical units as required.
- Provide assistance to callers, including answering questions or offering information related to hospital services.
- Offer excellent customer service to patients, staff, and visitors, addressing inquiries and concerns in a timely manner.
- Ensure accurate and timely entry of patient information into the electronic systems
- Collaborate effectively with the admissions and healthcare team to ensure the smooth flow of patients.
- Assist other departments as needed, ensuring efficient communication between teams during evening shifts.
- Maintain confidentiality of patient information in compliance with HIPAA and other privacy regulations.
- Follow hospital policies and procedures to ensure a safe and secure environment for patients and staff.
Requirements:
Education: High School Diploma or equivalent preferred
Experience: Prior experience in a healthcare setting is preferred.
Certifications: CPR/BLS
EOE
Posted:
Friday, June 12, 2026
Closing:
Open until filled