What are the responsibilities and job description for the Patient Intake Representative position at Labcorp?
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking a Patient Intake Rep to join our team in Lagrange, IN
Work Schedule: Monday - Friday 7:00am-4:00pm, rotating Saturdays
Job Responsibilities:
Schedule patient appointments and greet patients upon appointment arrival
Ensure a welcoming environment for all patients and visitors
Assist patients with registration and check in procedures
Data entry of patient demographics and billing information
Verification of insurance coverage and collect/post payments to patient accounts
Collect and prepare specimens for testing and analysis when needed
Call physician offices to confirm the accuracy of test orders
Monitor and log patient wait times on a regular basis
Notify the supervisor of any patient issues in a timely manner
Promote and provide information about LabCorp patient services
Manage office supplies to ensure proper inventory levels
Open and close the office when necessary
Perform administrative and clerical duties as necessary
Minimum Qualifications:
High School Diploma or GED or equivalent
1 year or more of customer service experience
Preferred Qualifications:
1 year or more of patient facing healthcare experience
Additional Job Standards:
Experience working in a team environment
Strong data entry and organizational skills
High level of attention to detail
Proficient in MS Office
Flexibility to work overtime as needed
Able to pass a standardized colorblindness test
At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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