What are the responsibilities and job description for the Floor Manager position at La Victoria Barra + Cocina Mexicana - Chicago?
Floor Manager – La Victoria Barra Cocina Mexicana
La Victoria is seeking an experienced, energetic, and hospitality-driven Floor Manager to lead our front-of-house team and oversee daily restaurant operations.
Fluency in both Spanish and English is required. This position communicates daily with Spanish- and English-speaking employees, guests, and vendors.
Responsibilities
- Lead and supervise the front-of-house team during service.
- Maintain excellent hospitality and guest-service standards.
- Conduct pre-shift meetings and communicate daily priorities.
- Monitor the dining room, bar, reservations, and guest flow.
- Coach employees and hold the team accountable to company standards.
- Resolve guest concerns professionally and promptly.
- Ensure opening, closing, cleanliness, and side-work procedures are completed.
- Assist with employee training, scheduling, labor control, and performance documentation.
- Work closely with the General Manager and kitchen leadership.
- Enforce company policies, responsible alcohol service, food-safety standards, and workplace procedures.
- Complete accurate shift reports and Manager Log entries.
Requirements
- Fluent Spanish and English — required.
- Previous restaurant management or supervisory experience.
- Strong leadership, communication, and problem-solving abilities.
- Passion for hospitality and creating memorable guest experiences.
- Ability to remain organized and composed in a fast-paced environment.
- Availability to work evenings, weekends, holidays, and special events.
- Knowledge of Toast POS and OpenTable is preferred.
- BASSET and Food Handler or Food Manager certification preferred.
We are looking for a hands-on leader who is visible on the floor, supports the team, pays attention to details, and takes ownership of the guest experience.
To apply, please submit your résumé and availability.
Salary : $60,000 - $65,000