What are the responsibilities and job description for the Mitigation Project Manager position at LA Restore 360?
About the Role
We're looking for a Project Manager to own mitigation and contents jobs from first call to final walkthrough. This role is focused on water, fire, smoke, and mold mitigation, along with contents pack-out, inventory, cleaning, and pack-back — you'll be the primary point of contact for the customer, the adjuster, and the crew on every job you run.
This is a great fit for someone who wants ownership of their own jobs — you're running the file, driving the timeline, and making sure the scope, the paperwork, and the crew all line up.
What You'll Do
- Manage mitigation jobs start to finish — water, fire, smoke, and mold — including scope, timeline, and crew coordination
- Oversee contents operations on assigned jobs: pack-out, inventory documentation, cleaning/restoration, storage, and pack-back
- Perform and verify moisture mapping, drying logs, and equipment placement to ensure jobs dry out to standard
- Build and manage accurate scope documentation (photos, moisture logs, inventory sheets, Xactimate or similar)
- Serve as the primary point of contact for customers and adjusters on assigned jobs — communicating timeline, scope changes, and next steps
- Coordinate technicians on-site to keep jobs moving on schedule and within budget
- Ensure all mitigation and contents work meets IICRC standards and company documentation requirements
- Track job status and flag delays, scope changes, or issues to leadership early
- Support smooth hand-off to reconstruction/repair teams once mitigation is complete
What You Bring
Required:
- Active IICRC certifications (WRT and/or ASD required; AMRT and FSRT strongly preferred)
- Hands-on mitigation experience across water, fire, smoke, and mold
- Contents restoration experience — pack-out, inventory, cleaning, pack-back
- Comfortable managing your own job load and communicating directly with customers and adjusters
- Strong documentation habits — moisture logs, photos, scope sheets
- Valid driver's license and clean driving record
- Ability to respond to on-call emergency jobs as needed
Preferred:
- Prior title of Project Manager, Mitigation Manager, Contents Manager, Lead Tech
- Experience with TPA’s
- Xactimate or similar estimating software experience
- Encircle & Mitigate experience
- Bilingual (English/Spanish) a plus
What We Offer
- Competitive pay, based on experience and certifications, performance based incentives through KPI's
- Company vehicle
- A real seat at the table — this role is built to grow with the company, not just fill a slot
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- Paid time off
Work Location: Hybrid remote in Bloomingdale, NJ 07403
Salary : $65,000