What are the responsibilities and job description for the Hotel Front Desk Receptionist position at La Quinta by Wyndham Lafayette Oil Center?
Job description:
Hotel Front Desk Clerk
We are looking for a friendly Hotel Front Desk Receptionist to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a Hotel Front Desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:
- Check guests in and out.
- Receive and manage reservations made online and telephone.
- Verify guests' payment methods during check-in.
- Assign rooms to guests and inform them of any specials offered by the hotel.
- Provide guests with information about the hotel.
- Keep knowledge of attractions near-by that may be of interest to guests.
Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
- Physically agile, and able to stand for extended periods.
- Available to work shifts, over weekends and on public holidays.
Job Type: Full-time
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekdays & weekends
- Night shift
- On call
- Weekends as needed
Ability to Commute:
- Lafayette, LA 70503 (Required)
Ability to Relocate:
- Lafayette, LA 70503: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: From $12.00 per hour
Work Location: In person
Salary : $12