Dental Front Desk and insurance verification person. Must know Dentrix

Job Overview
We are seeking a dynamic and detail-oriented Front Desk Dental Office Coordinator with extensive Dentrix experience to join our vibrant dental practice. In this pivotal role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in dental office management, combined with strong administrative skills and proficiency in Dentrix, will help streamline daily operations, manage patient scheduling, verify insurance, and support the clinical team. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this opportunity is perfect for you!

Responsibilities

• Greet patients warmly upon arrival and manage check-in/check-out procedures efficiently using Dentrix software.
• Schedule appointments accurately, coordinating with clinical staff to optimize daily patient flow.
• Verify insurance coverage, process claims, and handle billing using Dentrix and other EHR systems such as Eaglesoft or eClinicalWorks.
• Maintain organized medical records and ensure compliance with HIPAA regulations for patient confidentiality.
• Answer multi-line phone systems professionally, providing excellent customer service and addressing patient inquiries promptly.
• Assist with insurance verification, pre-authorizations, and documentation review to facilitate smooth billing processes.
• Manage office supplies, file patient records, and perform clerical duties including data entry and typing with high accuracy.

Skills

• Proven experience as a dental receptionist or front desk coordinator in a dental clinic setting.
• Extensive knowledge of Dentrix Dental Management Software; familiarity with Eaglesoft is a plus.
• Strong understanding of dental terminology, CPT coding, ICD-10/ICD-9 coding, and medical billing procedures.
• Proficiency in EMR (Electronic Medical Records) systems such as Meditech or Athenahealth; experience with EHR systems like eClinicalWorks is desirable.
• Excellent phone etiquette, communication skills, and ability to multitask effectively in a busy environment.
• Bilingual abilities are highly valued to serve diverse patient populations.
• Solid computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10-key).
• Knowledge of HIPAA compliance standards and medical documentation review processes.
• Prior clinic or healthcare office experience with medical administrative support is preferred.
• Strong organizational skills with attention to detail in filing, documentation review, and care plan management. Join our team to make a meaningful difference in our patients’ lives while working in a supportive environment that values your skills and dedication!

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance

Work Location: In person

Salary : $17 - $20