What are the responsibilities and job description for the Public Health Supervisor - WIC position at La Plata County?
Subject Matter Expert for the Women, Infants and Children Program. Provides technical guidance, consultation and training to staff/partners. Plans, implements and evaluates Public Health programs to ensure effective, evidence-based services aligned with county, state and federal Public Health standards and regulations. Supervisory duties include staff development and performance, collaboration, continuous quality improvement to advance community health outcomes. Monitors and manages unit/program budgets, grants, contracts and deliverables for fiscal accountability and compliance. Registered Dietician or BSN required, 3 years supervisory experience preferred.
The Public Health Women Infant Child (WIC) Program Supervisor provides leadership, direction, and oversight for a diverse team of paraprofessional, professional, technical, and administrative support staff, as well as students and interns, in the delivery of a wide range of public health services for La Plata County. This position serves as the subject matter expert for the WIC Program, providing technical guidance, consultation, and training to staff and partners. This position is responsible for planning, coordinating, implementing, and evaluating assigned public health programs to ensure services are effective, evidence-based, and aligned with county, state, and federal public health standards and regulations.
Duties include overseeing daily operations; supporting staff development and performance; facilitating huddles, team meetings, and individual check-ins to communicate program updates and provide guidance and feedback; fostering collaboration and continuous quality improvement to advance community health outcomes; serving as the first point of escalation for personnel or customer concerns and resolving issues promptly; and monitoring and managing unit budgets, grants, contracts, and deliverables to ensure fiscal accountability and compliance.
Essential functions may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Reasonable accommodations, as defined under the American with Disabilities Act, will be made when possible.
Manages the day-to-day administrative operations of the assigned unit/program, including planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and services to ensure effective delivery of public health services.
Plans, assigns, directs, and evaluates the work of assigned staff, students, and interns to meet program objectives and community needs.
Supervises assigned unit/program staff, students, and interns in accordance with County policies, procedures, and applicable laws, including responsibility for interviewing, hiring, orienting, onboarding, training, performance appraisal, recognition, and progressive discipline.
Conducts regular staff huddles, unit and division meetings, and individual meetings to communicate unit, division and departmental information, programmatic and procedural changes, and to provide consultation, guidance, coaching, and feedback on job performance.
Serves as the first point of contact for escalation of concerns or complaints; addresses personnel and customer issues, resolves conflicts, and implements solutions in a timely and professional manner.
Serves as the subject matter expert for the assigned unit/program and represents the department by serving on committees and presenting on public health concerns, services, and programs at public meetings, community forums, and related events.
Monitors and manages unit/program budgets, including tracking expenditures and revenues and overseeing vendors and contractors to ensure fiscal accountability and contract compliance.
Identifies, seeks, and supports funding and revenue development opportunities, including participation in grant acquisition, preparation of materials for LPC Grant Review Committee, and grant writing.
Performs grant and contract monitoring activities, including oversight of deliverables, expenditures, invoicing, data collection, and required reporting.
Collaborates with other supervisors and staff across the Public Health Department to promote information sharing, coordinated processes, and consistent service delivery.
Promotes innovation, critical thinking, clear communication, and responsible decision-making throughout the agency.
Ensures compliance with privacy, security, safety, risk management, regulatory requirements, protected health information standards, and division- or program-specific guidelines.
Oversees and supports quality compliance, quality assurance, and continuous quality improvement activities to ensure adherence to laws, rules, regulations, contracts, and recognized industry standards.
Develops program objectives, activities, and scopes of work based on program guidelines; evaluates program performance; participates in continuous quality improvement; and recommends updates and improvements.
Supports data collection, analysis, and reporting requirements for contracts, grants, and program evaluation.
Serves as backup for the Division Manager as needed to ensure continuity of operations.
Provides outreach and education to the community and program stakeholders to promote public health awareness and access to services.
Develops and supports staff and programs that empower residents through education and tools to overcome barriers to accessing services and to navigate systems of care and support.
Supports planning and implementation of activities related to a coordinated public health and environmental emergency response, as required.
Performs the full range of duties associated with the assigned Supervisor classification and as required by operational needs, may be assigned to perform duties and responsibilities of lower Public Health Specialist classifications to ensure continuity of services and effective program operations.
Develops and enforces operational standards for the local WIC Program in alignment with Federal and state guidelines, assisting staff in maintaining compliance.
Designs, implements, and evaluates nutrition, wellness, and disease prevention programs within the WIC scope of work.
Provides direct client services, including nutrition assessment, counseling, and breastfeeding education.
Functions as a High-Risk Dietitian or Registered Nurse by delivering care to high-risk participants at least once per certification period and coordinating follow-up care for the duration of high-risk status.
Consults with health care providers regarding participants’ nutritional needs, formula prescriptions, and health concerns, ensuring appropriate referrals and follow-up.
Participates in monitoring and reviewing electronic charts, paper records, WIC clinic operations, and nutrition education activities to ensure service quality and compliance.
Maintains current knowledge of nutrition research and best practices relevant to WIC participants and program objectives.
Performs other duties as assigned.
Regular and predictable attendance is required.
Material And Equipment Used
General Office Equipment
Tools required for positions that incumbent supervises
Education And Experience
Must hold a Bachelor of Science Nursing (BSN) or be a Registered Dietitian (RD)
Three (3) or more years of supervisory or program management experience, preferably in public health or WIC is preferred
Certified Lactation Counselor (CLC), International Board-Certified Lactation Consultant (IBCLC) certification preferred; commitment to pursuing advanced maternal health strongly preferred.
Licenses And Certifications
Registered Dietitian or Registered Nurse by the State of Colorado is required within 30 days of hire
Valid Driver's License
Knowledge Of
Principles, techniques, practices, and procedures related to the assigned division and maternal and child health, nutrition, and breastfeeding support.
Federal, state, and local laws, regulations, and guidelines impacting the assigned unit or program.
Scope-of-practice requirements for non-licensed, licensed, and/or certified staff working within the unit or program.
Project management principles and practices, including management of technical and multi-component projects.
Leadership theories, supervisory practices, and management principles applicable to public sector and public health environments.
Current best practices and emerging methods for program evaluation, data visualization, and use of community assessment data to inform stakeholders and decision-making.
Social identities, social determinants of health, health equity principles, and their impact on individual and population health outcomes.
Quality assurance, quality improvement, and compliance standards and methodologies.
Customer service principles and practices in a public health and government setting.
Specialized equipment, tools, and technologies relevant to the area of assignment.
Skill In
Supervising staff and managing multidisciplinary teams, including coaching, performance management, and staff development.
Exercising tact, discretion, initiative, and independent judgment within established policies, procedures, and guidelines.
Communicating effectively, both orally and in writing, to deliver educational and informational presentations and prepare clear, accurate, and timely documentation and reports.
Demonstrating strong attention to detail, organizational skills, and a commitment to accuracy.
Coordinating deadlines; prioritizing competing work demands; and assigning, monitoring, and evaluating work performed by staff, students, and interns.
Interpreting and applying applicable laws, codes, regulations, and professional standards related to the area of assignment.
Applying survey research best practices, including instrument design, methodology, and interpretation of results.
Providing timely, constructive, in-the-moment feedback to clinical and program staff to support quality services and compliance.
Ability To
Manage multifaceted responsibilities involving changing priorities, ambiguity, complexity, and organizational change.
Work effectively both independently and collaboratively as part of a team.
Develop and maintain positive, professional, and productive relationships with the public, community partners, other agencies, coworkers, and supervisors, and leverage trust and respect to support meaningful and sustainable change.
Maintain accurate, complete, and well-organized records and serve as a responsible steward of data, including sensitive and confidential information.
Research, analyze, and evaluate programs, policies, and procedures to inform decision-making and continuous improvement.
Apply research methods, program analysis techniques, and report preparation standards to support program evaluation and accountability.
Establish and sustain effective working relationships with County employees, representatives of external agencies and organizations, and members of the community.
Non-Discrimination Statement
La Plata County prohibits discrimination against or harassment of any person employed or seeking employment with La Plata County on the basis of race, color, religion, sex (including pregnancy), age, national origin, disability, veteran status, political affiliation, sexual orientation, gender identity, marital status or genetic information.
La Plata County is an equal opportunity employer. La Plata County takes affirmative action to assure equal employment opportunity for protected classes, persons with disabilities and for covered veterans. Covered veterans include: special disabled veterans, recently separated veterans, Vietnam era veterans, or any other veterans who served on active duty during a war or in a campaign or expedition for which a campaign badge was authorized.
Inquiries regarding La Plata County's equal employment opportunity policies may be directed to:
Director of Human Resources
1101 E 2nd Avenue
Durango, CO 81301
Tel: (970)382-6361
Fax: (970)375-7985
Email: HRHelpdesk@lpcgov.org
The Public Health Women Infant Child (WIC) Program Supervisor provides leadership, direction, and oversight for a diverse team of paraprofessional, professional, technical, and administrative support staff, as well as students and interns, in the delivery of a wide range of public health services for La Plata County. This position serves as the subject matter expert for the WIC Program, providing technical guidance, consultation, and training to staff and partners. This position is responsible for planning, coordinating, implementing, and evaluating assigned public health programs to ensure services are effective, evidence-based, and aligned with county, state, and federal public health standards and regulations.
Duties include overseeing daily operations; supporting staff development and performance; facilitating huddles, team meetings, and individual check-ins to communicate program updates and provide guidance and feedback; fostering collaboration and continuous quality improvement to advance community health outcomes; serving as the first point of escalation for personnel or customer concerns and resolving issues promptly; and monitoring and managing unit budgets, grants, contracts, and deliverables to ensure fiscal accountability and compliance.
Essential functions may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Reasonable accommodations, as defined under the American with Disabilities Act, will be made when possible.
Manages the day-to-day administrative operations of the assigned unit/program, including planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and services to ensure effective delivery of public health services.
Plans, assigns, directs, and evaluates the work of assigned staff, students, and interns to meet program objectives and community needs.
Supervises assigned unit/program staff, students, and interns in accordance with County policies, procedures, and applicable laws, including responsibility for interviewing, hiring, orienting, onboarding, training, performance appraisal, recognition, and progressive discipline.
Conducts regular staff huddles, unit and division meetings, and individual meetings to communicate unit, division and departmental information, programmatic and procedural changes, and to provide consultation, guidance, coaching, and feedback on job performance.
Serves as the first point of contact for escalation of concerns or complaints; addresses personnel and customer issues, resolves conflicts, and implements solutions in a timely and professional manner.
Serves as the subject matter expert for the assigned unit/program and represents the department by serving on committees and presenting on public health concerns, services, and programs at public meetings, community forums, and related events.
Monitors and manages unit/program budgets, including tracking expenditures and revenues and overseeing vendors and contractors to ensure fiscal accountability and contract compliance.
Identifies, seeks, and supports funding and revenue development opportunities, including participation in grant acquisition, preparation of materials for LPC Grant Review Committee, and grant writing.
Performs grant and contract monitoring activities, including oversight of deliverables, expenditures, invoicing, data collection, and required reporting.
Collaborates with other supervisors and staff across the Public Health Department to promote information sharing, coordinated processes, and consistent service delivery.
Promotes innovation, critical thinking, clear communication, and responsible decision-making throughout the agency.
Ensures compliance with privacy, security, safety, risk management, regulatory requirements, protected health information standards, and division- or program-specific guidelines.
Oversees and supports quality compliance, quality assurance, and continuous quality improvement activities to ensure adherence to laws, rules, regulations, contracts, and recognized industry standards.
Develops program objectives, activities, and scopes of work based on program guidelines; evaluates program performance; participates in continuous quality improvement; and recommends updates and improvements.
Supports data collection, analysis, and reporting requirements for contracts, grants, and program evaluation.
Serves as backup for the Division Manager as needed to ensure continuity of operations.
Provides outreach and education to the community and program stakeholders to promote public health awareness and access to services.
Develops and supports staff and programs that empower residents through education and tools to overcome barriers to accessing services and to navigate systems of care and support.
Supports planning and implementation of activities related to a coordinated public health and environmental emergency response, as required.
Performs the full range of duties associated with the assigned Supervisor classification and as required by operational needs, may be assigned to perform duties and responsibilities of lower Public Health Specialist classifications to ensure continuity of services and effective program operations.
Develops and enforces operational standards for the local WIC Program in alignment with Federal and state guidelines, assisting staff in maintaining compliance.
Designs, implements, and evaluates nutrition, wellness, and disease prevention programs within the WIC scope of work.
Provides direct client services, including nutrition assessment, counseling, and breastfeeding education.
Functions as a High-Risk Dietitian or Registered Nurse by delivering care to high-risk participants at least once per certification period and coordinating follow-up care for the duration of high-risk status.
Consults with health care providers regarding participants’ nutritional needs, formula prescriptions, and health concerns, ensuring appropriate referrals and follow-up.
Participates in monitoring and reviewing electronic charts, paper records, WIC clinic operations, and nutrition education activities to ensure service quality and compliance.
Maintains current knowledge of nutrition research and best practices relevant to WIC participants and program objectives.
Performs other duties as assigned.
Regular and predictable attendance is required.
Material And Equipment Used
General Office Equipment
Tools required for positions that incumbent supervises
Education And Experience
Must hold a Bachelor of Science Nursing (BSN) or be a Registered Dietitian (RD)
Three (3) or more years of supervisory or program management experience, preferably in public health or WIC is preferred
Certified Lactation Counselor (CLC), International Board-Certified Lactation Consultant (IBCLC) certification preferred; commitment to pursuing advanced maternal health strongly preferred.
Licenses And Certifications
Registered Dietitian or Registered Nurse by the State of Colorado is required within 30 days of hire
Valid Driver's License
Knowledge Of
Principles, techniques, practices, and procedures related to the assigned division and maternal and child health, nutrition, and breastfeeding support.
Federal, state, and local laws, regulations, and guidelines impacting the assigned unit or program.
Scope-of-practice requirements for non-licensed, licensed, and/or certified staff working within the unit or program.
Project management principles and practices, including management of technical and multi-component projects.
Leadership theories, supervisory practices, and management principles applicable to public sector and public health environments.
Current best practices and emerging methods for program evaluation, data visualization, and use of community assessment data to inform stakeholders and decision-making.
Social identities, social determinants of health, health equity principles, and their impact on individual and population health outcomes.
Quality assurance, quality improvement, and compliance standards and methodologies.
Customer service principles and practices in a public health and government setting.
Specialized equipment, tools, and technologies relevant to the area of assignment.
Skill In
Supervising staff and managing multidisciplinary teams, including coaching, performance management, and staff development.
Exercising tact, discretion, initiative, and independent judgment within established policies, procedures, and guidelines.
Communicating effectively, both orally and in writing, to deliver educational and informational presentations and prepare clear, accurate, and timely documentation and reports.
Demonstrating strong attention to detail, organizational skills, and a commitment to accuracy.
Coordinating deadlines; prioritizing competing work demands; and assigning, monitoring, and evaluating work performed by staff, students, and interns.
Interpreting and applying applicable laws, codes, regulations, and professional standards related to the area of assignment.
Applying survey research best practices, including instrument design, methodology, and interpretation of results.
Providing timely, constructive, in-the-moment feedback to clinical and program staff to support quality services and compliance.
Ability To
Manage multifaceted responsibilities involving changing priorities, ambiguity, complexity, and organizational change.
Work effectively both independently and collaboratively as part of a team.
Develop and maintain positive, professional, and productive relationships with the public, community partners, other agencies, coworkers, and supervisors, and leverage trust and respect to support meaningful and sustainable change.
Maintain accurate, complete, and well-organized records and serve as a responsible steward of data, including sensitive and confidential information.
Research, analyze, and evaluate programs, policies, and procedures to inform decision-making and continuous improvement.
Apply research methods, program analysis techniques, and report preparation standards to support program evaluation and accountability.
Establish and sustain effective working relationships with County employees, representatives of external agencies and organizations, and members of the community.
Non-Discrimination Statement
La Plata County prohibits discrimination against or harassment of any person employed or seeking employment with La Plata County on the basis of race, color, religion, sex (including pregnancy), age, national origin, disability, veteran status, political affiliation, sexual orientation, gender identity, marital status or genetic information.
La Plata County is an equal opportunity employer. La Plata County takes affirmative action to assure equal employment opportunity for protected classes, persons with disabilities and for covered veterans. Covered veterans include: special disabled veterans, recently separated veterans, Vietnam era veterans, or any other veterans who served on active duty during a war or in a campaign or expedition for which a campaign badge was authorized.
Inquiries regarding La Plata County's equal employment opportunity policies may be directed to:
Director of Human Resources
1101 E 2nd Avenue
Durango, CO 81301
Tel: (970)382-6361
Fax: (970)375-7985
Email: HRHelpdesk@lpcgov.org