What are the responsibilities and job description for the Retail Sales Associate - Hollywood Bowl Stores position at LA Phil?
Job Description
Position: Retail Sales Associate – Hollywood Bowl Stores
Department: Retail Operations
FLSA Grade: Non-Exempt, Part-Time
Salary Range: $19-$20 hourly
Position Summary
The Hollywood Bowl Store Sales Associate engages with music lovers by providing exceptional customer service and showcasing unique merchandise inspired by the Bowl’s rich history. This role works in a fast-paced retail environment and contributes to a team passionate about enhancing the Hollywood Bowl experience.
Position Elements
Equal Employment Opportunity Policy
It is the Los Angeles Philharmonic Association’s policy to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.
Position: Retail Sales Associate – Hollywood Bowl Stores
Department: Retail Operations
FLSA Grade: Non-Exempt, Part-Time
Salary Range: $19-$20 hourly
Position Summary
The Hollywood Bowl Store Sales Associate engages with music lovers by providing exceptional customer service and showcasing unique merchandise inspired by the Bowl’s rich history. This role works in a fast-paced retail environment and contributes to a team passionate about enhancing the Hollywood Bowl experience.
Position Elements
- Customer Service and Sales –Welcome and engage customers in a friendly and professional manner. Assist with product selection and purchases to help achieve sales goals. Efficiently manage customer lines during peak periods to ensure a smooth shopping experience.
- Store operations and Merchandising – Operate the point-of-sale (POS) system accurately and efficiently. Follow store policies and procedures, including opening and closing duties. Maintain clean, organized and visually appealing displays while restocking as needed
- Inventory Management – Assist in receiving and unpacking shipments. Label, tag, and fold apparel and other merchandise to replenish stock as needed.
- Brand Ambassador– Respond accurately to questions about the LA Phil, Hollywood Bowl, The Ford performances, learning programs, activities, leased events and venue-related information.
- Teamwork and Communication – Work collaboratively with fellow associates and retail leadership to support seamless store operations. Maintain open communication to share any operational issues and customer feedback to the management team.
- Signings and Special Events – Assist with event operations including equipment set up/tear down and processing of sales
- Other duties as assigned
- Enjoys working with the public and being part of a sales team; demonstrates strong customer engagement skills
- Previous retail sales experience with POS systems required, as well as experience with Microsoft Office
- Thrives in a fast-paced, busy atmosphere, with the ability to provide reliable and accurate information, demonstrate initiative, and deliver quality results
- Flexible schedule required for day, evening and weekend shifts with the ability to work nights, weekend, and holiday shifts
- Minimum one year of retail experience
- Ability to bend, stand and walk (including stairs and hilly terrain) for up to the duration of a shift and work outdoors
- Ability to lift and carry up to 35 lbs., stand for 4 hours, walk, pull weighted carts of 30 lbs., bend and work outdoors in summer temperatures
- Dedication and commitment to engage in and promote diversity, equity, and inclusion within the staff, vendors, and interactions with the surrounding community is a must
- Secondary language fluency preferred
Equal Employment Opportunity Policy
It is the Los Angeles Philharmonic Association’s policy to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.
Salary : $19 - $20
