What are the responsibilities and job description for the Assistant Manager - Restaurant & Inn position at La Perla Restaurant & Gregory House Country Inn?
Overview
Join our dynamic hospitality team as an Assistant Manager for our Restaurant & Inn, where your leadership will elevate guest experiences and operational excellence. In this vibrant role, you will oversee daily restaurant and inn operations, ensuring exceptional service delivery, efficient management of staff, and seamless coordination across departments. Your energetic approach and hospitality expertise will foster a welcoming environment that delights guests and drives business success. This position offers an exciting opportunity to develop your leadership skills within a thriving resort setting, emphasizing guest satisfaction, revenue growth, and team development.
Duties
- Supervise daily restaurant and inn operations, maintaining high standards of guest service and hospitality management
- Lead and motivate front-of-house staff, including servers, receptionists, and housekeeping teams, to deliver outstanding guest experiences
- Manage reservations, check-ins, check-outs, and guest inquiries with professionalism using multi-line phone systems and phone etiquette
- Oversee revenue management strategies to maximize occupancy rates and profitability through effective budgeting and pricing techniques
- Coordinate human resources functions such as scheduling, training, performance evaluations, and ensuring compliance with hotel policies
- Handle guest relations proactively by resolving complaints promptly and ensuring guest satisfaction at all touchpoints
- Conduct night audits to reconcile daily financial transactions and prepare reports for management review
- Implement guest services initiatives that enhance overall resort experience while maintaining operational efficiency
Qualifications
- Proven supervising experience within hospitality management or hotel operations
- Strong background in hotel management, including front desk operations, guest services, and resort environment familiarity
- Excellent leadership skills with the ability to motivate diverse teams in a fast-paced setting
- Knowledge of revenue management principles, budgeting processes, and human resources practices in hospitality settings
- Multilingual or bilingual abilities are highly desirable to serve a diverse clientele effectively
- Exceptional customer service skills with a focus on building lasting guest relationships
- Experience with night audit procedures and hotel software systems preferred
- Demonstrated ability to manage multi-line phone systems and uphold professional phone etiquette
Join us as an Assistant Manager – Restaurant & Inn to lead with energy, inspire your team, and create memorable experiences for every guest. Your passion for hospitality combined with your leadership talents will make a lasting impact in our vibrant resort community!
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $20