What are the responsibilities and job description for the Shift Leader position at la Madeleine?
Shift Leader – Join Our Team at la Madeleine!
At la Madeleine, we believe in creating a warm, welcoming space where guests can relax, connect, and enjoy delicious French-inspired food. As a Shift Leader (Associate Manager), you create a positive first impression inclusive of a warm, inviting greeting, and serve as a brand ambassador by providing an excellent guest experience.
Why You’ll Love Working at la Madeleine:
• Get Paid Fast – Access your earnings the next day with DailyPay
• Earn Extra – Average $3.25/hr in tips through our café tip pool
• Flexible Scheduling – AM/PM shifts, part-time or full-time options
• No Late Nights – We close by 9:00 PM
• Career Growth – Clear paths for advancement and development
• Comprehensive Benefits – Medical, dental, and vision insurance (Full-Time)
• 401(k) with Company Match
• Generous Paid Time Off
• Competitive Pay
What We’re Looking For:
You take pride in your work and find joy in serving others. You’re not just looking for any job—you want to be part of a brand that values connection, community, and excellence.
Your Responsibilities:
• Oversee daily bakery operations while upholding company policies, procedures, and quality standards
• Deliver exceptional guest service; address and resolve guest concerns to encourage return visits
• Communicate operational issues, successes, and concerns promptly to the General Manager
• Provide ongoing coaching, feedback, and performance expectations to team members
Requirements:
• Availability to work weekends and holidays
• Reliable with a strong work ethic
• Thrive in a fast-paced, team-oriented environment
About Us:
Founded over 30 years ago, la Madeleine brings the charm of the French countryside to America. We’re more than just a bakery—we’re a place for connection, where guests are greeted with a warm “Bonjour” and served by a team passionate about hospitality. At la Madeleine, we spark joy everyday.
Say Bonjour to a Job You’ll Love!
We’d love to meet you—apply today and start your journey with la Madeleine.
la Madeleine is an Equal Opportunity Employer.
Supplemental pay
- Tips
Benefits
- Flexible schedule
- Paid time off
- Dental insurance
- Vision insurance
- Health insurance
- 401(k)
- 401(k) matching
Salary : $3