What are the responsibilities and job description for the General Manager LM507 position at La Madeleine?
Lead with Heart as a General Manager
At La Madeleine French Bakery & Café, we believe in the joy of simple, fresh ingredients and warm, genuine hospitality. As our General Manager, you'll be the heart of your café - leading an inspired team to deliver authentic French flavor and unforgettable guest experiences every day.
If you're a natural leader who thrives on creating connections, coaching teams, and driving results, this is your chance to make a meaningful impact while growing your career.
Why You'll Love Working with Us:
- NO LATE NIGHTS- We close at 9pm
- Competitive pay bonus opportunities
- Comprehensive Benefits -Health, dental, and vision insurance options
- Employee discounts on food & catering
- Growth opportunities within the company
- Supportive team environment where your voice matters
What You'll Do:
Run the Show - Oversee daily café operations, including opening and closing procedures.
Champion Standards - Maintain high levels of cleanliness, organization, and safety.
Inspect & Perfect - Conduct regular walkthroughs and audits to ensure consistency and compliance.
Drive Performance - Monitor and analyze key metrics to boost revenue and profitability.
Control the Numbers - Manage labor, food, and controllable costs to meet budget goals.
Grow the Brand - Execute local marketing initiatives and build community relationships.
Lead by Example - Inspire your team by modeling excellence in service and accountability.
Coach & Develop - Set clear expectations, provide feedback, and create pathways for growth.
Hire the Best - Recruit, interview, and onboard top talent to build a strong, cohesive team.
What You'll Bring:
3 years of restaurant general management experience (fast casual or full-service preferred)
Proven ability to lead, motivate, and retain a high-performing team
Strong financial acumen with P&L management experience
Excellent communication, problem-solving, and organizational skills
A passion for hospitality and creating memorable guest experiences
Flexibility to work weekends, holidays, and varied shifts
ServSafe certification (or ability to obtain)