What are the responsibilities and job description for the Assistant Manager LM205 position at La Madeleine?
Lead with purpose. Grow with passion. Serve with heart.
At La Madeleine, we don't just serve food-we serve experiences. As an Assistant Manager, you'll help lead one of our neighborhood cafés while inspiring a team, creating memorable guest moments, and driving operational success.
Why You'll Love Working with Us:
Competitive pay with opportunity for advancement
Health, dental & vision insurance options
Paid time off & holidays
Flexible scheduling to support work-life balance
Employee meal discounts (because you deserve the croissant too!)
Career development & growth in a people-first culture
A warm, welcoming team that treats you like family
What You'll Do
Support and guide hourly team members with scheduling, coaching, and performance feedback
Lead with positivity and build a collaborative team culture
Set the tone for hospitality and professionalism on every shift
Assist with daily operations, including opening/closing, food quality, cleanliness, and compliance
Maintain safety and sanitation standards in line with brand and regulatory expectations
Execute procedures efficiently and consistently to ensure smooth shift operations
Interact with guests to ensure high satisfaction and quick resolution of concerns
Elevate the guest experience by promoting seasonal menu items and encouraging return visits
Help manage labor, cost of goods, and daily inventory
Support General Manager in executing restaurant goals and operational improvements
Analyze trends and assist with local marketing and community outreach efforts
Onboard and train new team members on La Madeleine standards and other duties assigned.
Identify rising stars and help build a strong internal talent pipeline
What You Bring to the Table
Experience in restaurant or hospitality leadership
A guest-first, team-focused attitude
Solid problem-solving and communication skills
Ability to stay calm under pressure and lead by example
Food safety knowledge and willingness to work varied shifts