PEOPLE GENERALIST

About the Company:

The name La La Land represents a dream world. We set out to bring La La Land to life. A place

where you walk in and feel a true sense of joy for life. A place where you are loved for who you are. A place that brings together all human beings. A place where kindness is a priority.

Job Summary:

The People Generalist is responsible for supporting employees throughout the entire employee

lifecycle and completes activities related to compliance, workers’ compensation, employee

relations, engagement and HRIS support. This role provides great experiences for all employees of La La Land throughout their entire employment lifecycle through excellent service and support.

Duties and Responsibilities:

• Acts as first point of contact for employee and managers questions on HR topics, such as onboarding, data changes, pay concerns, HR policies and procedures, Paylocity, etc.
• Serve as a point of contact for workers’ compensation inquiries, support incident communication efforts, and assist in coordinating workers’ compensation claims and follow-up documentation.
• Process and administer leave of absence requests, including FMLA, CFRA, pregnancy disability leave, and other applicable leaves, ensuring appropriate documentation, tracking, and communication.
• Assist in addressing and resolving payroll-related inquiries and discrepancies.
• Assist in the development and implementation of HR policies and procedures.
• Listen to employee concerns and investigate as needed. Ensure issues are properly identified, documented and addressed.
• Maintain accurate and up-to-date employee records in Paylocity and ensure HR documentation is organized, confidential, and compliant with recordkeeping requirements.
• Maintain HR compliance and prepare data for audits such as EEO, unemployment claims, verifications of employment, agency reporting, background checks, etc.
• Assist with performance management processes, including tracking review timelines, coordinating documentation, and supporting managers with performance improvement plans and corrective action documentation.
• Collaborate with Operations, Payroll, Benefits, and other departments to ensure consistent application of HR policies and effective resolution of employee concerns.
• Support various HR projects as needed.
• Other duties as assigned.

Knowledge/Skills/Abilities:

• Knowledge of employment legislation and regulations, human resources principles and practices including FLSA, HIPPA, FMLA, ACA, COBRA.
• Proficient with Microsoft Office Suite (Word, Excel, and PowerPoint).
• Strong analytical skills; ability to collect, research and resolve problems.
• Detail-oriented and diligent in all tasks assigned.
• Ability to make decisions with sound judgement and take initiative.
• Strong organizational skills and written and verbal communication skills.
• Ability to work independently and in a team environment.
• Demonstrates resiliency; ability to succeed with multiple priorities in dynamic environment
• Proficient with Microsoft Office Suite or related software.
• Communicates effectively across verbal, written, and interpersonal channels to convey information clearly, collaborate with others, and support team alignment
• Organized and detail-focused with task and time management, and in meeting deadlines
• Maintains confidentiality in all personnel matters
• Leverages data and metrics to inform talent strategies and support evidence-based decision making
• Maintains confidentiality and exercises sound judgment in handling sensitive employee and business matters
• Adapts quickly to changing business needs, balancing long-term initiatives with day-to-day operational support
• Proficient in Microsoft Office Suite and HR information systems (HRIS) including ADP and Paylocity

Qualifications:

• High school diploma or equivalent required
• Bachelor’s degree or equivalent experience preferred
• HR certification (PHR, SPHR, SHRM-CP/SHRM-SCP) preferred not required
• A minimum of 2-3 years in a HR Generalist role, working in a fast-paced, high-growth environment, preferably in the restaurant or hospitality industry
• Multi-state compliance knowledge preferred

Physical Requirements:

• Prolonged periods of standing may be required
• Ability to work in varied environmental conditions, including exposure to hot and cold temperatures

Additional Perks:

• Profit Sharing Eligibility
• Annual Bonus
• Paid Holidays
• Flexible PTO
• Annual Food & Beverage Allowance
• Company Discount
• Phone Stipend
• Growth Opportunities