What are the responsibilities and job description for the Front Desk Associate position at La Grande Inn?
Job Description
DUTIES & ESSENTIAL JOB FUNCTIONS
Front Desk Associate
- Greets, registers, and assigns rooms to guests of the hotel.
- Actively look for ways to assist guests.
- Keeps records of room availability and guests’ accounts, manually or using the PMS computer (PMS = property management system).
- Computes bill, collects payments and makes change for guests using cash and credit cards.
- Makes and confirms reservations.
- Posts charges, such as room, telephone or faxes to guest ledger manually or using the computer.
- Transmits and receives messages using telephone and telephone switchboard.
- Issues room keys to guests.
- Date-stamps, sorts, and racks incoming mail and messages.
- Answers inquiries related to hotel rates, physical layout and services; registration of guests; and shopping, dining, entertainment and travel directions.
- Complete daily shift reports.
- Understand, participate in, and execute emergency procedures as necessary.
- Ensure work area and lobby cleanliness is maintained.
- Help wash, dry, fold, and shelf laundry from the day.
Job Type: Part-time
Salary: $14.25 /per hour
Job Type: Part-time
Pay: $14.25 per hour
Work Location: In person
Salary : $14