What are the responsibilities and job description for the Front Desk Staff position at LA Fitness?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and assist visitors and clients in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
- Perform data entry tasks, ensuring accuracy in client records and information management.
- Handle clerical duties such as filing, proofreading documents, and maintaining organized office files.
- Utilize Microsoft Office and Google Workspace for various administrative tasks, including calendar management and correspondence.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Assist with bookkeeping tasks as needed, including managing invoices and payments using QuickBooks.
- Maintain a clean and welcoming front desk area while ensuring all supplies are stocked.
- Collaborate with other team members to ensure smooth office operations.
Experience
- Previous experience in a front desk or receptionist role is preferred.
- Familiarity with multi-line phone systems is essential.
- Bilingual candidates are highly encouraged to apply to enhance communication with diverse clientele.
- Strong computer skills are required, including proficiency in Microsoft Office Suite and Google Workspace.
- Experience in office management or administrative roles is beneficial, along with clerical experience such as data entry and filing.
- Excellent organizational skills coupled with effective time management abilities are crucial for success in this position.
- Prior experience as a dental or medical receptionist is a plus but not mandatory. Personal assistant experience may also be considered relevant. Join our team as a Front Desk Agent where you can utilize your skills in a dynamic environment while contributing to exceptional service delivery!
Job Type: Part-time
Base Pay: $16.50 - $22.00 per hour
Expected hours: 15 – 30 per week
Work Location: In person
Salary : $17 - $22
