What are the responsibilities and job description for the Production Packer/(Downtown Cary) position at La Farm Bakery?
Summary of Benefits:
- Medical Insurance (PPO/HDHP)
- Dental/Vision Coverage
- Long Term/Short Term Disability
- Employee Life Insurance and Accidental Death & Dismemberment
- Paid Time Off
- Other Great Perks (Free Bread, EAP, store discounts, meal discounts)
- Team: Embody La Farm values through action, example, and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation
- Customer Service: Ensure and exude world-class customer service and sales to internal and external customers. Includes saying “bonjour” (hello) to every customer. Engage verbally with each customer and effectively sell through product knowledge and suggestive selling. Show pride in every aspect of your work and perform it with friendliness, energy, and enthusiasm. Product Knowledge: Actively demonstrates product knowledge (bread, pastry, baked goods, coffee, cheese, and specialty goods) to enable effective sales, up-selling, sampling, pairing, merchandising, and fronting of products.
- Packing: Tender effective packing of breads and bakery products for maximum quality, “zero” breakage and accurate invoice picking to assure accurate customer fulfillment.
- 3AM start time
- Customer service: Ensure and exude world class customer service and sales to internal customers and external customers by building long term professional relationships with customers, including saying hello to each customer, ideally by name. The driver is also responsible for reporting all customer complaints and inquiries to their manager the same day they receive the information from the customer.
- Quality: Confirm La Farm quality upheld on products before packing. Inspect customers’ use of product and shelf life to assure proper representation of La Farm quality standards.
- Set up the next shift for success.
- Ensure overall unit safety and sanitation goals and policies.
- Maintain grade “A” or better by beating health and sanitation inspection standards.
- Uphold company standards and policies.
- Ensure safe working conditions and comply with all laws.
- Other Duties as Assigned: The statements contained herein reflect general details of the job’s principal functions, knowledge and skills requirements, and scope of responsibility, but should not be considered an all-inclusive listing of job requirements. Individuals may perform other duties as assigned or needed.
- Exceptional Customer service skills.
- Great relationship building skills and demonstrated positive demeanor as a team player.
- Ability to work in fast paced environment, multitask and accurately meet deadlines.
- Demonstrated initiative and willingness to help wherever needed.
- Ability to bend and lift 50 lbs.
- Ability to stand on your feet for extended periods of time