What are the responsibilities and job description for the Member Services Leader - La Crosse + Onalaska position at La Crosse Area Family YMCA?
The Y is here for our community to provide a place for all to come and enjoy the facility and programming that we offer. In order to do this, we are looking for part-time leaders to help engage our members, participants, and staff. We are looking for candidates who are interested in working at either/both our Houser branch in Onalaska, and Dahl branch in La Crosse.
Shift Availability:
Monday - Friday: Start times: 4pm/4:30pm/5pm - 9pm
Weekends: 6:30am - 12pm, 8:30am - 2pm, 12pm - 6pm, and 2pm - 6pm.
Responsibilities:
- Perform excellent service to all members, staff, volunteers and guests
- Address member and safety concerns as needed
- Engage members/participants around the facility
- Act as lead Member Services Representative in all situations
Requirements
- Ability to address and make solid decisions in emergency situations
- Excellent communication skills and willingness to build relationships
- Maintain positive relationships with youth in the building and address concerns as needed
Benefits
- FREE adult Y membership ( discount on Family Membership)
- 50% discount on Y programs
- 403(b) retirement account
- 12% retirement after 2 years and 1,000 hours per year
- Free Employee Assistance Program (EAP)
An Equal Opportunity Employer
Salary : $13 - $14