East Austin Bar Back

JOB SUMMARY:

The bar back’s role is to keep the bar running smoothly buy restocking and cleaning, allowing the bartender time to concentrate on serving guests. The bar back and bartender work closely together, the bar back giving support to the bartender by refreshing bottles, glasses, juices, ice, garnishes and straws etc. The bar back also attends to overall bar cleanliness such as trash, dishes, and general cleaning.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Arrive at work on time in proper uniform
• Attend pre shift meetings
• Have thorough understanding of table and position numbers, assigned sections, large party times and special events.
• Water tables.  Bread service is only upon request.
• Assist servers and bar-staff with any needs available
• Accommodate guest requests in an efficient, professional manner
• Perform side work properly and efficiently.
• Refresh bar stock, including liquor, beer, wine, ice, silverware rolls, dry goods, etc.
• Prep garnishes as needed
• Wash and polish dishes
• Change kegs as needed
• Take out trash and replace bags
• Take out recycle and replace can
• Take out linen and replace bag
• Prep and set bar top for guests
• Properly bus tables as needed
• Properly run food as needed
• Keep the bar area clean
• Anticipate the needs of the bar staff
• Be available at all times to fulfill the needs of guests, servers, and management.
• Perform any service duties as assigned necessary for guest service standards of specialty concept.
• Communicate with servers, bartenders, and management.
• Help other team members in their duties when time allows for a team Success (they will help when you need help!)
• Must adhere to La Corsha Hospitality Group’s policies as well as IRS laws in regards to reporting cash tips and gratuities.

KNOWLEDGE, SKILLS & ABILITIES

• Must be able to convey information and ideas clearly
• Must be able to evaluate and choose alternate courses of action quickly and accurately
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Must have the ability to gather information from all sources available and know how to use this information to best resolve a problem or need
• Must be effective in listening to and understanding the concerns and issues raised by other employees or customers
• Must be able to prioritize work as needed
• Must communicate effectively with all levels of management
• Maintain high standards of personal appearance and grooming
• Maintain regular attendance
• Ability to establish and maintain effective working relationships with employees, customers and patrons
• Must be flexible to provide assistance to management team in a 24/7 operating environment 
• Must have reliable transportation

QUALIFICATIONS:

• Minimum of high school diploma / equivalency
• Must possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English
• Basic Math Skills
• Must have Food Handlers and TABC Certifications
• Ability to remember recipes, menu items, promotions, and specials
• Previous serving / bartending experience required
• Must have advanced knowledge of culinary preparation
• Excellent oral communication skills required
• Positive interpersonal skills required
• Extensive knowledge of wine, spirits, beer and other beverages
• Must have experience in resolving guest complaints and issues to ensure 100% guest satisfaction

PHYSICAL REQUIREMENTS:

• Working extended hours may be required as needed
• Regularly required to stand, walk, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl
• Work standing on feet for extended periods of time, approximately 8 hours per day
• Occasionally lifting, pulling or pushing up to 50 lbs