Front Desk Associate

Client Relations & Guest Experience

• Warmly greet all guests upon arrival and ensure a relaxing, welcoming atmosphere that aligns with the spa-like salon brand.
• Manage check-ins and check-outs efficiently, ensuring exceptional client service and satisfaction.
• Handle appointment scheduling, rescheduling, and confirmations through the salon’s booking system.
• Maintain detailed client records, preferences, and service histories to enhance personalized care.
• Resolve client complaints or concerns professionally and promptly, maintaining La Bella Vita’s high service standards.

2. Administrative & Operational Support

• Oversee daily front desk operations, including opening and closing procedures.
• Maintain and update the salon’s scheduling software and point-of-sale system.
• Manage and reconcile daily sales, deposits, and cash drawers.
• Ensure compliance with salon policies, confidentiality standards, and California labor regulations.
• Coordinate with management regarding staff schedules, booth rental payments, and product inventory.

3. Team Communication & Coordination

• Serve as the main communication hub between stylists, estheticians, lash technicians, and management.
• Support booth renters and service providers with scheduling, client management, and supply needs.
• Assist in onboarding new team members by reviewing policies, safety procedures, and salon expectations.
• Promote collaboration and positive morale among all team members.

4. Marketing & Brand Support

• Manage and update social media posts, stories, and highlights showcasing services and promotions.
• Assist with soft openings, special events, and seasonal promotions to attract clientele.
• Ensure promotional materials (business cards, brochures, signage) reflect the brand’s soft sage and gold aesthetic.
• Track client referrals, reviews, and loyalty program participation.

5. Facility & Environment Management

• Ensure all common areas are clean, organized, and stocked with refreshments, towels, and supplies.
• Oversee inventory of retail products and coordinate reorders with the owner/manager.
• Maintain compliance with health, safety, and sanitation standards required by California’s Board of Barbering and Cosmetology.

6. Professional Conduct

• Maintain a polished and professional appearance at all times.
• Protect all confidential information regarding clients, staff, and business operations.
• Exhibit strong communication, multitasking, and problem-solving abilities.
• Embody La Bella Vita’s mission of beauty, wellness, and balance in every guest interaction.

Job Type: Part-time

Pay: From $19.50 per hour

Expected hours: 20 per week

Ability to Commute:

• Torrance, CA 90505 (Required)

Ability to Relocate:

• Torrance, CA 90505: Relocate before starting work (Required)

Work Location: In person

Salary : $20