What are the responsibilities and job description for the Intake Counselor position at La Amistad Behavioral Health Services?
Minutes away from Orlando, La Amistad Behavioral Health Services is set in quiet, residential areas in Maitland and Winter Park, Florida. We treat individuals ranging from children and adolescents to adults. We have treatment programs for psychiatric issues, chemical dependency issues, and dual diagnosis for those suffering from both. The therapeutic environment at La Amistad is serene and homelike, and the semitropical climate of Central Florida allows for year-round activities. The greatest asset at our mental health facility is our staff, comprising highly qualified psychiatrists, psychologists, professional nurses, social workers, therapists and psychiatric attendants who work as a team to uphold La Amistad’s reputation for excellence in helping patients resolve behavioral health problems.
La Amistad Behavioral Health Services is a leader in the field of behavioral health care, and our experts are committed to providing the highest quality of care in an atmosphere that nurtures healing and growth. La Amistad enjoys full accreditation by The Joint Commission. La Amistad believes in building healthy communities, which start with healthy individuals, linked through sound relationships to their families, friends, neighbors and peers.
Job Description
Admissions Counselor, Full-time position
This position is responsible for assisting with the patient intake process. The counselor is responsible for taking patient intake-calls, providing information to individuals, agencies, facilities, and professional staff (physicians, consulting professionals) requesting information regarding potential admissions, developing and/or maintaining relationships with ongoing sources of referral to alternate treatment sources when appropriate.
Essential Job Duties:
- Knows and understands the Intake Call System Procedures. Responds to telephone inquiry calls.
- Obtains clinical information on potential patients. Determines clinical and financial eligibility. Completes Intake Assessment with patient and/or family.
- Initiates verification of insurance coverage to determine viability of insurance for individuals seeking admission and being admitted.
- Greets new admission and family, making them feel comfortable and welcome. Attempts to answer questions and alleviate concerns.
- Sets up tours when appropriate and informs facility staff of tours and assessments.
- Orients resident and family/guardian to the facility covering policies such as phone, mail, visiting, personal belongings, key contacts at the facility and participation in the treatment process.
- Able to determine a provisional diagnosis for mental health and/or chemical dependence treatment.
- Successful precertification of mental health and/or chemical dependence treatment with insurance companies.
- Assists in the location of an available, suitable treatment resource when the patient is not appropriate for the clinical program at La Amistad.
- Exhibits effective oral and written communication related to Patient Intake Process.
Job Requirements
Education: Master’s degree from an accredited university in a human service area or RN
Experience: Minimum two-years of Clinical experience in psychiatric setting preferred
License/Certification: Current license from the State of Florida preferred: such as LCSW, LMFT, LMHC; or Registered Nurse (RN)
Skills: Above average communication skills, high level of initiative, motivation, independent judgement and organizational skills. Ability to relate to those emotionally disturbed and in crisis.
Physical Requirements: Medium demand, mentally. Requires extensive sitting, writing, and talking on telephone. Ability to assist in crisis intervention, physical intervention with out-of-control patients.
Other: Performs other duties as may be assigned by CEO.
This opportunity offers the following:
- Challenging and rewarding work environment
- Growth and Development Opportunities within UHS and its Subsidiaries
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401k plan with company match
One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500 and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.__
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
Job Type: Full-time
Pay: $26.00 - $33.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $10