Drives Technical Support Specialist

Brief Description

Inside Sales - Drives Technical Support Specialist

Are you interested in joining a company that was recently certified as a "Great Place to Work" for the fifth year in a row? If so, please read on...

Job Summary

Sell Variable Frequency Drives to existing and new L&S customers. Provide them with telephone support, customer site applications and technically support sales team with drives.

Essential Functions

• Outbound calling/selling to new and existing customers.
• Handle customer calls for electric motors, controls, drives, and accessories.
• Review technical specifications and quote accordingly, both over the phone and on-site.
• Assist customers with technical questions on Variable Frequency Drives both on the phone and at customer sites.
• Attend training courses required to become an L&S drive expert.
• Coordinate large projects to ensure technical requirements are met.
• Checks stock and enter orders in the system.
• Contact suppliers for price and delivery times.
• Quote customers – both verbal and formal quotes.
• Call on customers with outside sales representatives or independently.
• Follow up with customers and suppliers on quotations and orders.
• Expedite orders with suppliers.
• Maintain daily CRM system.
• Enter purchase orders with suppliers.
• Manage freight expenses on a per order basis.
• Review inventory levels based on customer needs.
• Work in customer portals.
• Attend internal and external training
• All other duties as assigned by supervisor.
  
  

Requirements

• Minimum of 5 years inside sales experience.
• Familiar with electric motors, drives, and controls.
• Minimum 2 year technical degree or equivalent experience and aptitude.
• Excellent customer service skills.
• Willingness to make outbound sales calls.
• Proficient in Microsoft Office products.
• Knowledge of and able to use proper phone etiquette.
• Above average communication skills (oral, written).
• Computer literate; above average keyboard skills.
• Able to interact with people in a professional manner.
• Ability to multi-task.
• Fluent in English (verbal, written).
• 75% travel in MN and WI visiting customers
  
  

Other Requirements

• Able to wear PPE when in shop environment.
• Observe all safety requirements.
  
  

This position is full-time, Monday-Friday. The ideal location of this candidate for the position would be in Minnesota, but L&S is open to a candidate from Wisconsin as well.

Summary

Why L & S Electric?

We don’t just offer a job—we offer a future. At L&S Electric, we believe in rewarding our team with benefits that truly make a difference.

We recognize talent and reward experience. Compensation for this role is $25.00 - $28.00 hourly, with the final offer reflecting your expertise and the impact you’ll bring to our team.

Your Benefits

• Health First: Medical, dental, and vision coverage for you and your family.
• Peace of Mind: Company-paid short-term disability and life insurance.
• Financial Well-being: 401(k) with generous match.
• Time to Recharge: 3 weeks PTO, 7 paid holidays, plus volunteer time off.
• Your Tools, On Us: Safety glasses and shoe programs.
• More Than a Paycheck: Performance-based bonus opportunities.
• Support When You Need It: Employee Assistance Program at no cost.
  
  

Hear From Us Firsthand

• Our Story – L&S Electric
• Life at L&S Electric
  
  

Commitment To Equal Opportunity

L&S Electric is an AAP/EEO employer and uses E-Verify to confirm the employment eligibility of all new hires. We’re proud to foster an inclusive environment where everyone is treated equally.

Ready to Power Up Your Career?

At L&S Electric, you’re not just a number—you’re part of a legacy. Join a team that puts safety, integrity, and people first. Apply now and become part of a company that’s powering progress—one repair at a time.