AI Product Manager

Job Title AI Product Manager

Division: Corp IT

Location: Hudson Yards, NYC

Reports To: Senior Manager, IT Product Owner

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!

Are you a visionary Product Manager with a passion for cutting-edge AI and a knack for optimizing complex supply chains? L'Oréal, the world leader in beauty, is seeking an experienced and dynamic Product Manager to join our innovative AI team in the Americas Zone. You will play a pivotal role in shaping the future of beauty by leveraging Artificial Intelligence and Generative AI to drive efficiency, enhance user experiences, and deliver tangible business value, with a specific focus on our supply chain operations.

What You Will Learn

About the Role:

As a Product Manager within our AI team, you will be at the forefront of innovation, translating complex business challenges into intuitive, high-impact AI-powered solutions. You will champion the product lifecycle from ideation to launch and beyond, ensuring our AI products meet critical user needs, deliver real value, and are built and implemented with precision. This role offers the unique opportunity to bridge the gap between advanced technology and strategic business objectives, specifically within the critical realm of supply chain.

What You'll Do

• Define and Evangelize Product Vision: Develop and articulate a clear product vision, strategy, and roadmap for AI products, particularly those impacting L'Oréal's Americas Zone supply chain.
• User & Business Empathy: Deeply understand user needs and business requirements across various L'Oréal functions, translating them into detailed product specifications and user stories.
• Cross-Functional Leadership: Partner closely with a team of data scientists, software developers, and designers to guide product development, ensuring timely delivery of high-quality, scalable AI solutions.
• Stakeholder & Vendor Management: Proactively manage relationships with internal stakeholders across the business and technical teams, as well as external vendors, ensuring alignment and successful collaboration throughout the product lifecycle.
• Agile Execution: Lead agile product development processes, including sprint planning, backlog grooming, and daily stand-ups, fostering an environment of continuous improvement and rapid iteration.
• Performance & Value Measurement: Define and track key performance indicators (KPIs) for your products, analyzing results to inform future product iterations and demonstrate tangible business impact.
• Communication & Advocacy: Act as the primary face of your products, communicating their value and capabilities to diverse audiences, from technical teams, to users & senior leadership.
  
  

Required Qualifications

What We Are Looking For:

• Bachelors Degree in Computer Sciecne or equivalent degree.
• Proven Product Management Experience: 5 years of experience as a Product Manager, ideally within a fast-paced, agile environment, delivering successful software or AI-driven products.
• AI & GenAI Expertise: Demonstrated experience building, launching, and scaling products powered by Artificial Intelligence and Generative AI.
• Supply Chain Acumen: Strong knowledge or direct experience working on supply chain topics, understanding the unique challenges and opportunities within logistics, forecasting, inventory management, or related areas.
• Strategic & Technical Mindset: A powerful blend of technical savviness and business acumen, allowing you to articulate technical complexities to business users and strategic implications to technical teams.
• Stakeholder Whisperer: Exceptional stakeholder management skills, with a track record of successfully influencing and collaborating with diverse groups.
• Organized & Proactive: Highly organized, capable of managing multiple products and priorities simultaneously, with a proactive approach to problem-solving and opportunity identification.
• Curiosity & Drive: A curious mind, eager to explore new technologies and challenges, with a relentless drive to innovate and deliver value.
• Excellent Communication: Outstanding verbal and written communication skills, enabling you to articulate complex ideas clearly and persuasively.
  
  

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows

Salary Range: $98,400 - $140,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs
  
  

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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