ELEMIS- Regional Sales & Education Executive- Miami, Florida

Regional Sales & Education Executive

Location: Miami, Florida 

Permanent / Full Time 

We are a skin wellness brand with an aromatherapist’s soul, an artist’s spirit, and a scientist’s commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in ‘truth in beauty’. 

SUMMARY:

It’s an exciting time to join Elemis Skincare team as we build the infrastructure for rapid growth! The Regional Sales & Training Manager is responsible for: 

• The delivery of retail sales targets which will be achieved through building relationships & influencing retail market leadership, store teams and through the recruitment, management, development, and leadership of the Sales & Training Coordinators & freelance team.  

• Driving client acquisition through executing strategic initiatives/events in market, training & influencing all retail channel partners & direct reports to build brand loyalty and increase market share. 

• Accountability for visual merchandising execution in store & supporting in stock position, by building collaborative relationships in market & in store. Communicating needs to key internal & external stakeholders.  

• Driving conversion through coaching & influencing selling staff, negotiating with retail leadership for additional space and resources to support brand awareness and to maximize promotional activities. Facilitating and supporting all event execution.  

• Lead with empathy & accountability. Effectively managing resources to achieve ROI and schedule optimization. 

• In store 8 hours a day, 4 days each week, with 1 office day per week for administration. Typical work week is Tuesday through Saturday. 

ESSENTIAL RESPONSIBILITIES:

Primary Responsibilities

• Responsible for driving retail sales and executing strategies and initiatives within each retail partner to achieve/exceed sales plans. 

• Build strong relationships with store management, regional/district managers, event managers, education managers and retail store associates within multiple retail locations. 

• Responsible for recruiting, hiring, inspiring, scheduling, developing, and retaining productive freelance and ensure they achieve “sales per hour” and “items per transaction” goals. 

• Responsible for coaching, developing & retaining strong coordinator team of up to 10 direct reports. 

• Plan and execute in-store events, ensuring sales targets are met and strong ROI is achieved.  

• Plan and manage budgets (i.e., T&E, freelance) in partnership with the Sales Director. 

• Create an open and collaborative environment that influences both internal & external sales teams. 

• Ensure all locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction. 

• Manage/track regional call cycle for in-store visits and virtual call cycle for regional outreach in partnership with the Director of Retail.  

• Training for new door openings within region in person or virtually. 

• Responsible for on-going product training for retail accounts within assigned retail territory (i.e., rounds robins, clusters, and side by side selling). 

• Partnership with coordinator for corporate events within region. 

• Evaluates retail trends to determine resource movements against sales.  

• Maintain a high level of knowledge of all products as well as ingredients. 

• Provide best-in-class shopper experience to attract and retain customers. 

• Meet all deadlines for requests including calendar, call cycle, expenses, and event recaps. Understand retail partner protocols, support, and adhere to their policies.  

• Provide weekly sales recaps of personnel, coordinator, and freelance team performance. 

• Provide competitive feedback to Director and SVP. 

• Accountable for strengthening brand identity by creating visual merchandising consistency within each store and ensuring inventory and operational standards are met. 

• Additional tasks as assigned. 

Sustainability Responsibility 

• Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars 

QUALIFICATIONS & CHARACTERISTICS:

• Prior skincare/cosmetic sales experience (2-5 years preferred) or equivalent retail sales.  

• You possess a high school diploma or the equivalent. Aesthetics license recommended. 

• Ability to recruit, hire, inspire, and develop a high-performing in-store freelance sales team. 

• Ability to plan and manage budgets (i.e., freelance selling, sampling, event, and T&E budgets). 

• Ability to work collaboratively & build positive/effective business partnerships. 

• Strong communication skills. 

• Adaptability to change. 

• Proficient in Microsoft Office Suite. 

• Demonstrate patience. 

• Ability to provide best-in-class customer experience. 

• Ability to solve problems and resolve customer concerns. 

• Ability to work as a team and build strong relationships with key stakeholders. 

• Ability to work with all levels of management in a fast paced, high growth, changing environment. 

• Ability to stand for 4 hours or more. 

• Ability to work flexible schedule, including night, evening and/or holiday shifts. 

All Applicants:

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