What are the responsibilities and job description for the Inside Account Executive position at L&M Corrugated Container?
Who we are
L&M Corrugated Container Corp. is a rapidly growing, 40 year strong company that designs, manufactures, and distributes corrugated packaging. Our purpose is to be, “A passionate family, making a positive impact on the world”.
Our Core Values is something all of our employees live by each day & we can see it in the great work we produce. L&M is always working towards the same goal… What you want. When you want it. Packaging made simple.
Summary
The Inside Account Executive manages client relationships and actively drives sales growth by collaborating with field account executives, managing complex accounts, and developing new business opportunities. This role requires a strong understanding of products, sales processes, and customer relationship management.
Primary Duties & Responsibilities
- Actively manage a portfolio of client accounts to ensure satisfaction and retention.
- Collaborate with field account executives to drive new business and upselling opportunities.
- Generate and manage qualified leads through strategic marketing and outreach activities.
- Prepare and present customer quotes, proposals, and product information.
- Conduct follow-ups after meetings to address client needs and identify additional sales opportunities.
- Coordinate and schedule meetings and presentations with clients and sales teams.
- Support development of marketing campaigns and sales strategies to expand client base.
- Assist junior team members and act as a resource for handling more complex customer inquiries.
- Perform all other duties as assigned.
Education & Experience
- Associate’s or Bachelor’s degree preferred.
- 2 years of inside sales, account management, or customer service experience, preferably in manufacturing or packaging.
- Proven track record of supporting or managing customer accounts.
Required Skills / Abilities
- Excellent communication and negotiation skills.
- Ability to develop and maintain strong client relationships.
- Proficiency in Microsoft Office Suite, CRM systems, and sales tools.
- Strong organizational skills with the ability to manage multiple priorities.
- Ability to work independently while collaborating effectively with cross-functional teams.
Physical & Travel Requirements
- Prolonged periods of sitting and working on a computer.
- Occasional lifting up to 15 pounds.
- Some travel required to attend meetings or assist with client presentations.
L&M Corrugated Container Corporation is an equal opportunity employer