What are the responsibilities and job description for the Warehouse Team Lead position at L & M Companies Inc?
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TITLE: Warehouse Team Lead
REPORTS TO: Warehouse Manager
LOCATION: Spring Hope, North Carolina
FLSA STATUS: Non-Exempt
SUMMARY: This position supports the day-to-day operations of the produce warehouse by coordinating and supervising staff to ensure efficient, accurate, and timely handling, storage, and shipment of produce. The Team Lead helps maintain compliance with food safety protocols, company procedures, and productivity standards, while actively participating in warehouse tasks and guiding team members to ensure a safe and organized work environment.
RESPONSIBILITIES:
- Assist the Warehouse Manager in coordinating daily warehouse activities and workflow
- Lead by example and provide direction to warehouse staff on best practices for handling, storing, and shipping fresh produce
- Monitor employee performance and provide coaching or feedback as needed to support team success
- Ensure compliance with all food safety protocols, quality control procedures, and company policies
- Conduct inventory checks, verify shipments, and help resolve any discrepancies
- Operate forklifts and other warehouse equipment safely and effectively when required
- Assist with onboarding and training of new team members
- Communicate clearly with internal departments, including logistics, packing, and sales, to ensure smooth operations
- Maintain a clean, organized, and hazard-free work environment
- Help troubleshoot operational issues and escalate concerns to the Warehouse Manager as appropriate
KNOWLEDGE/SKILLS/ABILITIES:
- Strong leadership skills with the ability to lead by example in a hands-on environment
- Effective communication / interpersonal skills to coordinate with team members / supervisors
- Ability to manage multiple tasks effectively and prioritize workload
- Ability to identify and resolve issues quickly and effectively
- Keen attention to detail
- Ability to perform well under pressure in fast-paced situations
- Basic computer knowledge with the ability to quickly learn new systems
- Capacity to work long hours and weekends as required, especially during peak seasons
EDUCATION/EXPERIENCE:
- 2 years of experience working in a packing house or warehouse environment
- 1 years of experience in warehouse operations, inventory control, and food safety standards
- Basic computer skills with Microsoft Applications (Word, Excel)
- Bilingual in English and Spanish (preferred)
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Fast-paced packing house or warehouse setting
- Exposure to outdoor weather conditions
- Frequent exposure to loud noise and heavy machinery
- Varying temperatures depending on season and facility area
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent lifting, carrying, and moving of materials weighing up to 50 pounds
- Standing, walking, bending, and reaching for extended periods throughout the shift
- Use of personal protective equipment (PPE) as required for safety compliance
- Specific vision abilities required by this job include close vision and ability to adjust focus
- Constantly uses hands to grasp, handle, or feel objects
