What are the responsibilities and job description for the Outside Sales Representative position at L H Gault & Son Inc?
Outside Sales Representative
DIVISION & DEPARTMENT: Gault Stone & Landscape Supplies, Sales Department
JOB SUMMARY: Responsible for the sale of mason materials to homeowners and contractors. Conduct showroom and road sales and delivery of materials to job sites. Perform cold calls, obtain new customers and visit job sites.
ESSENTIAL FUNCTIONS:
- Provide customer service in the sale of the proper products
- On site sales calls and delivery of samples
- Prospecting and Lead generation in assigned territory; objection handling and negotiation; strong closing techniques
- Account Acquisition and retention
- Measure projects
- Proper use of Great Plains POS and Lead Management System (LMS)
- Facilitate scheduling deliveries with dispatch team
- Keep showroom clean
- Rotating office hours schedule based on demand
- Answer phones and make cold calls
- Provide quotations and write contracts
- Blueprint takeoff and reading
- Place orders for materials, check inventory
- Attend after-hours networking events and trade shows at different locations
- Continue to develop product knowledge
- Miscellaneous duties as required
COMPETENCIES:
- Strong organizational skills with attention to detail and accuracy
- Good communication skills including written, oral and presentation
- Good interpersonal skills, professional and reliable
- Able to work independently
- Goal and Quota Management
- Understanding of pricing, margins and contracts
- Ability to meet deadlines and exercise good judgment and problem solving
- Flexibility to work weekends and after-hours networking events
- Maintain customer satisfaction by being responsive and working well with all departments
- Exercise good judgement and problem-solving skills
- Knowledge of Excel & Word
- Ability to read a tape measure
- Must maintain a clean and valid driver’s license and be willing to travel by car to prospect’s location
- Exemplify company core values of Integrity, Teamwork, Caring, Ownership
- Have a passion for ‘Enhancing the Customer Experience’
- Excellent customer service skills
- A desire to learn new technologies and systems and a willingness to participate in continuing education
- Maintain and promote a safe working environment
REQUIRED EDUCATION & EXPERIENCE:
- Experience with and/or knowledge of mason supplies, products and methods of use
- Sales experience and ability to cold call
- Four-year college degree or equivalent experience preferred
WORKING ENVIRONMENT: 70% field work and 30% office work. Working inside climbing up and down stairs. Working outside in all weather conditions. Climbing and working from ladders. Driving a company issued vehicle to calls, getting in and out of vehicle, getting materials in and out of vehicle. Potentially exposed to hazardous materials. This job also, operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS: This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, twisting, lifting and pulling. Must have the ability to lift and/or move items up to 75 pounds. This job also requires the employee to frequently work from a stationary position, sit, stand, use hands to finger, handle or feel; and reach with hands and arms. The employee is regularly required to talk or hear.
DIRECT REPORTS: N/A
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.