Head of US Middle Office

Overview

The US Head of Middle Office is a senior leadership role responsible for overseeing all middle office functions, ensuring operational excellence, regulatory compliance, and strategic alignment with the firm’s investment objectives. This role acts as a key liaison between the front office and back office, and plays a critical role in risk management, trade oversight, and process optimization across both public and private markets.

Responsibilities

• Leadership & Strategy: In conjunction with the Global Head of Investment Operations and the EMEA Head of Middle Office, defines and implements the US operating model and alignment to the global target operating model.
• Develop and execute plan to deliver strategic objectives of L&G in accordance with Operating Principles and Values of the firm.
• Establish objectives of the team and prioritize change required to support the delivery of those objectives.
• Deliver appropriate staff resourcing and ensure employee engagement, retention, and succession plans are in place. Promote learning and development of team members.
• Ensure operational dependencies for client and product growth in L&G AM America are delivered successfully while minimizing risk to the business (working with global leads where appropriate)
• Governance & Risk Management: Represent Investment Operations in risk, operational, valuation, client and consultant due diligence visits.
• Stakeholder Engagement: Act as senior escalation for the oversight of Investment Operations third party relationship.
• Manage oversight relationship with vendors (outsourcing, custodians, brokers)
• Responsible for timely resolution of client escalations and issue management.
• Represent Investment Operations on regional advisory boards, external working groups, panel discussions etc. as appropriate.
• Technology, Data & Process Improvement: Direct the activities of US Middle Office in a way that promotes continuous improvement and increased efficiency, risk reduction, highest quality output, and accountability at every level.
• Remain informed on industry developments for investment technology and regulatory developments and formulate action plans to respond.
  
  

Qualifications

• Bachelor’s degree in Finance, Economics, Business, or related field; MBA or CFA preferred but not required.
• 10 years of experience in middle office or operations within asset management, investment banking or hedge funds.
• Strategic Thinking: Ability to align middle office operations with broader business goals and anticipate future needs. Proven experience managing teams and cross-functional programs, establishing partnerships across regions and managing legal entities across jurisdictions.
• Talent Development: Mentors and develops team members, builds succession plans, and fosters a high-performance culture.
• Communication & Executive Presence: Communicates clearly and confidently with senior stakeholders, including board-level executives. Exceptional attention to detail.
• Risk & Control Focused : Maintains a strong control environment and ensures compliance with internal and external standards. Makes sound decisions under pressure, balancing risk, compliance, and business priorities.
• Influence & Collaboration : Builds strong relationships across departments and with external partners; influences outcomes without direct authority.
• Change Focused: Leads transformation initiatives, drives innovation, and manages resistance to change effectively. Ability to identify opportunities for improvement and promote them. Experience with automation, machine learning, predictive analytics, and broader Ai tools.
• Operational Excellence: Champions continuous improvement, automation, and process optimization.
• Data driven. Experience developing KPI, KRI and management metrics. Exposure to enterprise data management solutions.
  
  

Salary Range

$160,000 to $200,000

The starting salary offer will vary based on multiple factors, including but not limited to the applicant’s education, job-related experience, skills, and abilities, geographic location, and market factors. This position is also eligible to participate in the company’s annual discretionary bonus plan. Full time employees may be eligible for health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare, Dependent and Limited Care Flexible Spending Accounts, 401K, vacation, sick time, an employee assistance program, and commuter and transit programs. Additional voluntary programs include: supplemental health benefits including accidental injury, critical illness and hospital indemnity insurance and pet insurance.

EOE Statement

As an EOE employer, Legal & General Investment Management America will extend equal opportunity to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, ancestry, national origin, age, disability, medical condition, genetic information, marital status, pregnancy, military status, and/or any other characteristic protected under applicable federal, state or local laws governing nondiscrimination in employment. (2024)