What are the responsibilities and job description for the Field Operations Supervisor position at L.D.N Group & Associates?
About Us We are a statewide operations office that coordinates in-person service activity for businesses. Our role is to manage routing, oversee field documentation, support internal teams, and ensure every assignment is completed with accuracy and structure. We operate with high standards, strong communication, and a team-first mindset. About the Role The Field Operations Supervisor oversees and supports field agents across multiple cities. You will manage route planning, review documentation, track completion logs, handle morning prep, and assist leadership with operational flow. Key Responsibilities Prepare and assign daily field routes Run morning huddles, refreshers, and quick training on procedures Check and verify field documentation, logs, and completed tasks Support field agents with questions and issues during the day Track route progress and update internal systems Ensure procedures are followed consistently and correctly Assist with training new field staff and city leads Help maintain smooth operations across all assigned cities and clusters Schedule & Shifts (Two Options) Full-time role with two main shift patterns (assigned based on cluster needs): Shift Option 1 (Early Route Support): Monday–Friday: 6:00 AM – 2:30/3:00 PM Shift Option 2 (Midday Route Support / Closeout): Monday–Friday: 9:30 AM – 6:00/6:30 PM Saturdays are scheduled based on route volume and re-deliveries, typically between 11:30 AM – 5:30/6:00 PM.Some days may end earlier once routes and documentation are completed. Compensation Pay Range: $25.00 – $32.00 per hour, depending on experienceCompany DescriptionL.D.N. Agency & Compliance Office is a fast-growing document services and compliance support company. We help law firms, property management companies, landlords, and business clients stay organized and on top of time-sensitive notices through structured communication and accurate documentation. We are a background-friendly employer focused on long-term stability, clear systems, and real growth. We’re not just filling seats—we’re building a partnership that grows into a business family where we build together, grow together, and win financially as a team.
Salary : $25 - $32