What are the responsibilities and job description for the Manager, International Merchandising Operations position at L Brands?
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
The Manager, International Merchandise Operations serves as the central connection point between Global Merchandising and the Legal, Regulatory, Compliance, and Trademark teams. This role ensures that all merchandise entering international markets meets legal standards, regulatory requirements, brand protection guidelines, and marketplace‑specific rules. The manager oversees the international Floorset calendar and key merchandise milestones.
Responsibilities
- Coordinate the international Floorset calendar and key merchandise achievements.
- Ensure merchandise entering international markets meets legal and regulatory standards.
Regulatory, Compliance & Trademark Liaison
- Act as the primary operational liaison between Merchandising and key governance functions, including Legal, Compliance, Regulatory Affairs, Product Safety, and Trademark/IP.
- Coordinate the end‑to‑end process for regulatory reviews, approvals, and documentation required for international assortments.
- Ensure trademark usage, brand claims, packaging language, and product descriptions meet all legal and IP guidelines before market release.
- Facilitate communication between markets and compliance partners to resolve issues quickly and ensure product readiness.
Operational Risk Management
- Identify potential compliance risks early in the merchandising cycle and drive cross‑functional actions to mitigate them.
- Maintain a market‑specific regulatory matrix with critical requirements, renewal timelines, and language/packaging mandates.
- Support global risk assessments and ensure that product-related decisions align with legal requirements.
Process Development & Governance
- Build and standardize global compliance processes embedded in the merchandise planning and item setup calendar.
- Establish and enforce paths for addressing customer concerns related to regulatory or compliance issues affecting seasonal timelines.
Cross‑Functional Leadership & Communication
- Partner with Merchandising, Planning, Sourcing, Regulatory, Quality, Legal, and Compliance teams to ensure clarity of requirements and timely approvals.
- Serve as the voice of operational compliance during seasonal achievement meetings.
- Translate legal and regulatory mentorship into actionable merchandising workflows for global and regional teams.
Data, Reporting & Audit Support
- Maintain centralized reporting of all regulatory, trademark, and quality concerns to ensure full cross‑functional visibility, alignment, and timely issue resolution.
Qualifications & Experience
- 10 years of related work experience in retail roles relating to the areas of Merchandising, and/or Product Development
- Strong project management skills, with the ability to lead projects from initial scope through implementation and assessment
- Experience in personal care or home fragrance preferred but not required
- Understanding of end-to-end business processes, cross functional responsibilities and process dependencies
- Collaboration focused individual with ability to build alignment and work towards resolution
- Ability to build, implement and communicate new processes
- Consistent track record of leading people OR influencing others outside of the team
- Ability to partner and communicate cross-functionally to establish relationships with peers, the team and leadership
- Software and computer proficiency (MS Office, Outlook, Excel)
Education
- Bachelor’s degree preferred or equivalent work experience
Core Competencies
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
- Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
- 401k with company match and Associate Stock Purchase with discount
- No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
- Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.
- Tuition reimbursement and scholarship opportunities for post-secondary education programs
- 40% merchandise discount and gratis that encourages you to come back to your senses!
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
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