What are the responsibilities and job description for the Parts Counterperson position at L B Smith Ford?
LB Smith has an immediate opening for a Parts Counter Rep to join our team. In this role, the Parts Counter will work with internal and external customers, helping them find the correct parts.
Founded in 1918, L.B. Smith Ford is a fourth-generation, locally-owned business located in the heart of Lemoyne and Camp Hill, Pennsylvania. We pride ourselves on providing the best employee experience so that we can provide the best customer experience. We offer a comfortable and relaxed atmosphere where our employees are our family – literally. With decades-long employees, our team is committed to each other and cares about doing the right thing because it is the right thing to do. And we care about giving back to the community where our employees live and work.
Duties and responsibilities include but aren't limited to:
- Work closely with technicians to locate the right parts to complete the vehicle repairs.
- Answer incoming calls to the parts counter.
- Assist external customers with parts questions, and sale of parts.
The best fit for our team will have:
- Strong customer service skills, focused on quality and satisfaction.
- Strong communication skills, both verbal and written.
- Strong math skills.
- Dependability.
- Ability to work independently and effectively.
- Ability to work in a fast paced environment.
- Availability to work some Saturdays.
- Valid state driver's license.
- High school diploma or equivalent.
Benefits:
- 401(k) with employer match
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance