Riverboat Superintendent

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Position Summary

The Riverboat Superintendent provides leadership and technical oversight for the safe, reliable, and efficient operation and maintenance of the property’s marine vessel and associated systems. This position has a strong focus on life safety, emergency preparedness, regulatory compliance, preventive maintenance, and operational readiness.

The Superintendent leads assigned marine personnel, maintains vessel systems and documentation, supports Facilities/Engineering operations and projects, and works closely with property leadership to ensure equipment and life-safety systems are maintained, inspected, tested, and documented in accordance with applicable requirements and company standards.

Essential Duties & Responsibilities

Life Safety & Emergency Preparedness

• Provide leadership and oversight for vessel life-safety systems, emergency procedures, fire protection, evacuation preparedness, and emergency response readiness.
• Ensure required inspections, testing, drills, and documentation are completed and maintained.
• Maintain emergency procedures and ensure employees are appropriately trained and prepared to respond to vessel emergencies.
• Coordinate and document required emergency drills, including fire and evacuation drills.
• Maintain familiarity with vessel emergency equipment, alarms, associated systems, and established response procedures.
• Identify life-safety deficiencies and coordinate timely corrective action.
• Maintain systems in a condition necessary to successfully demonstrate required testing during applicable inspections.

Marine & Vessel Operations

• Oversee the safe and reliable operation and maintenance of vessel systems and equipment.
• Maintain preventive maintenance and inspection programs and track assigned work through completion.
• Maintain required operating, maintenance, inspection, and testing logs.
• Monitor vessel conditions and proactively identify maintenance, safety, and operational concerns.
• Maintain working knowledge of vessel mechanical, electrical, hydraulic, HVAC, plumbing, structural, and related systems.
• Read and interpret vessel schematics, blueprints, construction drawings, technical documentation, and operating procedures.
• Support applicable regulatory inspections and ensure identified deficiencies are appropriately addressed.

Facilities & Engineering Support

• Partner with the Facilities/Engineering team on property maintenance needs, repairs, capital improvements, and operational projects.
• Assist with building and facility maintenance involving plumbing, electrical, HVAC, structural components, equipment, and related systems.
• Support space reconfigurations, small construction projects, equipment replacements, and other facility initiatives.
• Provide technical expertise and hands-on assistance when marine and facilities systems overlap.
• Coordinate contractor and vendor work and monitor completion, quality, safety, and adherence to property expectations.
• Cross-train designated Facilities personnel on vessel systems and emergency requirements.

Regulatory Compliance

• Ensure marine operations comply with applicable gaming, OSHA, state, local, federal, and other regulatory requirements applicable to the position.
• Maintain inspection, testing, maintenance, and compliance documentation in an organized and audit-ready manner.
• Coordinate with property leadership and applicable regulatory or inspection authorities as required.
• Promptly communicate compliance concerns and ensure corrective actions are appropriately tracked to completion.

Leadership & Team Management

• Direct, coach, train, and develop assigned marine personnel.
• Assign daily work and establish priorities based on life safety, regulatory requirements, operational risk, preventive maintenance, and property needs.
• Monitor work quality and completion through direct observation, inspections, and maintenance documentation.
• Manage employee performance and corrective action consistent with company policy.
• Promote accountability, teamwork, safe work practices, and effective communication.
• Coordinate work to minimize disruption to guests and property operations.

Operational & Financial Management

• Assist the Director of Facilities with development and management of operating budgets.
• Monitor expenses and identify opportunities to improve reliability, productivity, efficiency, and operating cost.
• Assist with vendor and contractor scope development and service coordination.
• Recommend process, equipment, or maintenance improvements that improve safety, system reliability, and operating efficiency.
• Perform other duties and projects assigned by the Director of Facilities.

BRING US YOUR BEST.

Qualifications

• Demonstrated marine engineering, vessel maintenance, or comparable technical maintenance experience.
• Strong knowledge of mechanical, electrical, hydraulic, HVAC, plumbing, and related vessel/facility systems.
• Demonstrated ability to read and interpret blueprints, schematics, construction drawings, and technical documentation.
• Working knowledge of life-safety systems, emergency response procedures, fire protection, evacuation procedures, system testing, and preventive maintenance practices.
• Strong leadership, organizational, communication, problem-solving, and team-building skills.
• Ability to manage multiple priorities in a 24/7 hospitality and gaming environment.
• Strong attention to inspection, testing, maintenance, and compliance documentation.
• Proficiency with Microsoft Outlook, Excel, and Word.
• Ability to obtain and maintain required gaming licensing/work authorization.
• Ability to work varying shifts and schedules when operational or emergency conditions require.

Education & Experience

Preferred qualifications include:

• Associate degree in Facilities Management, Marine Engineering, Engineering Technology, or a related technical field; and
• Five years of progressively responsible experience in marine, facilities, engineering, or multifunctional maintenance operations, including leadership responsibilities;

OR

• An equivalent combination of relevant education, technical training, licensing, and experience demonstrating the ability to perform the responsibilities of the position.

Working Conditions

• Position operates in an active casino/hospitality, facilities, and marine environment.
• Work may involve varying levels of noise, temperature, humidity, vibration, crowds, and other environmental conditions.
• Must be available to respond to operational, maintenance, and life-safety needs as required.
• Must comply with company safety, licensing, testing, and drug-free workplace requirements applicable to the position.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer